Textile Supervisor

JD Sports Fashion plc

Tampere

On-site

EUR 26,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Staff discount

Pension scheme

Personal development opportunities

Job summary

JD Sports Fashion plc in Tampere is seeking a Supervisor of Team JD to lead a store team, delivering the best possible customer service, while driving sales and supporting in-store administration.

You will train new team members, uphold store standards, and contribute to store profitability through effective teamwork and leadership in a fast-paced retail environment.

Qualifications

Excellent communication and leadership abilities.
Team-oriented mindset with customer focus.
Confident and outgoing with strong selling skills.
Ability to train and supervise junior staff.

Responsibilities

Lead a store team to deliver outstanding customer service.
Assist management in achieving sales targets and store standards.
Train new team members and supervise junior staff.
Handle administrative tasks and stock duties.

Skills

Communication skills

Leadership

Team player

Sales skills

Job description

Are you our new Team member?

Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are we are looking for new team members to our store in Tampere

Role Overview

Being a Supervisor of Team JD you will be responsible for ensuring our customers receive the best possible service by the team. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team. You will assist the Senior Management with upholding store standards and guidelines, training new team members and support in administrative duties.

Customer Service

Always be a team player and lead by example with the customers in focus.
To maintain and improve the level of customer service.
To acknowledge customers and maintain a consistent awareness of the customers need for attention.
To select the appropriate stock for the customer and direct to or bring alternatives as applicable.
To make the customer aware of new stock or of stock that he/she may require in the future.
To ensure that the standard of service given encourages the customer to return soon.
Ensure that the customers are given courteous, considerate and responsible service.

Sales

To attend to and sell to as many customers as possible.
To deal with and sell to more than one customer at a time as circumstances require and Support the team to make sure all customers are attended to.
To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
To ensure any up to date promotion and presentation of stock is carried out as directed.
To call for and accept assistance, as we believe in teamwork.
To use all selling skills effectively, including the introduction of accessories.

Visual Merchandising

Assist in maintaining standards on the shop floor.
Keep stock clean and presentable at all times.
Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
Ensure that product is priced correctly.
Keep all displays up to date.

General

To comply with all the company rules and regulations and to work within the company policies and procedures.
To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
To assist in the unloading and reception of deliveries and move, condense or shelve stock as required.
To deputise for other staff, work within departments, or carry out other duties as required.

Additional Duties