Technical Support Specialist

Atlas Copco; Vantaa; Hybrid; EUR 42,000 - 62,000; Full time

Job summary

Atlas Copco Finland is seeking a Technical Support Specialist to assist service technicians and customers with advanced technical guidance. You will train staff, share product knowledge, and work with global teams to resolve complex issues.

In this role you may travel for on-site support and help promote automation and remote monitoring solutions. Finnish and English fluency are required, with a proactive, customer-focused mindset.

Qualifications

• Technical education in electrical/automation or a related field.
• Experience in industrial maintenance, troubleshooting, or field service.
• Strong problem-solving skills and systematic diagnostic abilities.
• Knowledge of electrical systems, drives, motors or automation.
• Fluent Finnish and English; able to collaborate with customers and internal teams.
• Willingness to travel within Finland when required.

Responsibilities

• Support service technicians and customers with technical guidance and resolution.
• Deliver technical training and share product knowledge internally.
• Collaborate with local and global teams incl. sales, service, and factory support.
• Participate in customer visits and provide on-site support as needed.
• Support adoption of new technologies including automation and remote monitoring.

Skills

Electrical/Automation Eng

Troubleshooting

Industrial maintenance

Remote/field support

Finnish & English

Education

Electrical/Automation Eng degree

Tools

Diagnostics tools

Electrical test equipment

Job description

Bring your curiosity to work as our nextTechnical Support Specialist. You will be part of our Technical Support team reporting to Technical Support Manager.In this role, your mission is to support our service technicians, customers, and partners in situations that require a deeper level of technical expertise. You will contribute directly to how we create high-quality products and solutions for our customers.

• Support service technicians and customers with technical guidance and problem resolution.
• Deliver technical training and share product knowledge within the organization.
• Collaborate with local and global teams, including sales, service, and factory support functions
• Participate in customer visits and provide on-site technical support when required.
• Support the adoption of new technologies, including automation, connectivity, remote monitoring, and energy-efficient solutions.

Your skills and experience

• Technical education (e.g., Electrical Engineering, Automation Engineering, or a related technical field).
• Experience in industrial maintenance, technical support, troubleshooting, or field service.
• Strong problem-solving skills and the ability to diagnose complex technical issues systematically.
• Knowledge of electrical systems, automation, drives, motors, or industrial control technologies.
• Ability to communicate effectively in Finnish and English and collaborate with both customers and internal stakeholders.
• A proactive, customer-focused mindset with a willingness to learn, share knowledge, and travel when needed.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. During the recruitment process, we share clear information about the pay and benefits. So you know what to expect before moving forward.

Your job location

This position does not require working at the Vantaa office on a weekly basis; you can perform the duties from other locations in Finland if needed. This role requires a Category B driving license and your own car.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.

This recruitment is conducted in cooperation with Biisoni Oy.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.