Technical Operations Coordinator

airapps; Helsinki; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Apple hardware ecosystem for work

Annual Bonus

Top-tier Health and Life Insurance

Transportation Budget

Coverflex benefits package

Childcare support

Air Conference

Pension Fund

Urban Sports Club membership

Meals 100% free at the hub

Job summary

airapps is looking for an Operations Coordinator in Helsinki to ensure seamless execution of daily operations across teams. This fully onsite role requires exceptional skills in Jira and strong communication abilities while reporting directly to the CEO. You will coordinate tasks, track initiatives, assist in report preparation, and help maintain momentum on various workstreams.

The ideal candidate possesses 2–4 years of experience in a similar role, a proactive mindset, and a detail-oriented approach to manage multiple teams effectively.

Qualifications

• 2–4 years of experience in an operations, coordination, or administrative support role.
• Ability to manage multiple tasks across different teams.
• Proficiency in creating dashboards and reporting tools in Jira.

Responsibilities

• Coordinate and monitor daily operational tasks.
• Support project execution by managing task tracking systems.
• Organize documentation, dashboards, and workflows.

Skills

Expert-level Jira proficiency

Strong organizational skills

Verbal and written communication

Proactive and detail-oriented

Tools

Jira

Job description

The Role

As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO. Fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross‑functional teams in person. We are open to support relocation efforts.

Responsibilities

• Coordinate and monitor daily operational tasks.


• Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision.


• Ensure timely follow‑ups, task closures, and status updates.


• Organize and maintain documentation, dashboards, and workflows.


• Assist in preparing reports, dashboards, and presentations for internal stakeholders.


• Flag potential blockers or delays and communicate proactively to resolve issues.


• Identify opportunities to streamline operations or improve coordination processes.

Requirements

• Around 2–4 years of experience in an operations, coordination, or administrative support role.


• Expert‑level proficiency in Jira – including creating dashboards, automations, custom fields, filters, and reporting tools.


• Strong organizational skills with the ability to manage multiple moving parts across different teams.


• Excellent verbal and written communication skills.


• Proactive, resourceful, and detail‑oriented mindset with a team‑first attitude.

Benefits

• Apple hardware ecosystem for work.


• Annual Bonus.


• Top‑tier Health and Life Insurance.


• Transportation Budget.


• Coverflex benefits package for meal allowances, well‑being, and more.


• Childcare support.


• Air Conference – an opportunity to meet the team, collaborate, and grow together.


• Pension Fund.


• Urban Sports Club membership.


• Meals 100% free at the hub.