Technical Expert

Turkish Aerospace Industries, Inc.; Finland; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Health and well-being support

Annual bonus

Maternity/Paternity leave

Career growth & learning

Company car (based on job grade)

Job summary

Nokia in Finland is seeking a Technical Expert to provide technical support and resolve live 5G network issues. The role requires a B.Sc. or M.Sc., fluent English, and a strong technical foundation with 4–5 years in networking, embracing AI tools and 24/7 incident handling across cross-functional teams.

You will work on New Product Introduction, develop AI tools, support workshops, and contribute to ongoing network optimization in a hybrid work environment with competitive benefits.

Qualifications

• Degree in a relevant field (M.Sc./B.Sc.).
• Strong background in Core Network SDM products.
• Experience with 4G/5G call flows and IP networking.
• Familiarity with cloud infra (OpenStack/VMware) and Kubernetes.
• Scripting skills: Shell, Python, Perl; AI tool usage.
• Fluent English for global collaboration.

Responsibilities

• Provide technical support for Core Network SDM products.
• Resolve live 5G network issues and incidents 24/7.
• Support New Product Introduction projects and AI tool usage.
• Handle and resolve customer tickets with cross-functional teams.
• Organize technical workshops and trials for counterparts.

Skills

Core Network SDM

4G/5G call flows

Unix/Linux

IP Networking

Shell scripting

Python

Perl

Kubernetes

OpenShift

OpenStack

VMware

English fluency

Education

M.Sc. in a relevant field

B.Sc. in a relevant field

Tools

OpenStack

VMware

Kubernetes

Helm

OpenShift

Job description

As a Technical Expert, you will be responsible for providing technical support and resolving network issues in live 5G networks. This role is perfect for individuals with a M.Sc. or B.Sc. degree who are passionate about working with the latest technology and diving deep into network problems. In this position, you will be involved in technical support for New Product Introduction projects, developing and using our AI tools, handling and resolving customer tickets, and providing 24/7 emergency support for customer network incidents. You will work closely with cross-functional teams and have the opportunity to organize technical workshops and trials for counterparts.

Our work environment is dynamic, collaborative, and fast-paced. You will be part of a supportive team where learning and professional growth are highly encouraged. You don't need to be an expert in all the required skills listed, but a strong technical foundation (4-5yrs) and a willingness to learn quickly are essential. Fluency in English is required, as you will be communicating with global teams. Join us to make a difference in the 5G and forthcoming 6G network industry and be part of an exciting journey at Nokia.

Your responsibilities

• Provide technical support for Core Network SDM products
• Resolve live 5G network issues
• Work on the latest technology
• Support New Product Introduction projects
• Handle and resolve customer tickets
• Provide 24/7 emergency support for customer network incidents

Your skills and experience

• M.Sc./B.Sc. in a relevant field
• Basic understanding of Core Network SDM (Subscriber Data Management) products i.e. SDL, UDM, HSS and HLR
• Knowledge of 4G/5G call flows
• Experience with Cloud Infrastructure (OpenStack, VMware)
• Kubernetes expertise, including Helm, operators, cluster management, troubleshooting and the Red Hat OpenShift platform.
• Proficiency in scripting (Shell, Perl, Python) and using AI tools and network simulators
• Solid Understanding Unix/Linux systems and IP Networking
• Have positive, proactive and "can-do" attitude
• Flexible and hybrid working arrangements to support work–life balance
• A minimum of 90 days of Maternity and Paternity Leave based on eligibility
• Edenred benefit voucher - 400€ per year
• Annual bonus - based on individual and company performance
• Health and well-being support - occupational health services, well-being programs, employee resource groups, reimbursement for spectacle lenses, life insurance and gyms at every site
• Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
• Share in Success – voluntary employee share purchase plan
• Employee Referral program – reward yourself and support Nokia by referring a friend to apply to Nokia
• Career growth & learning - technical career path, job rotation, coaching and digital learning platforms
• Car benefit – the eligibility for a company car is based on employee’s job grade

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

At Nokia, we want every candidate to be able to perform their best. If you need any adjustments or support during the recruitment process, please let us know. All requests are treated confidentially.

Job Info

• Job Category Applied R&D
• Posting Date 08/20/2026, 06:58 AM
• Job Schedule Full time
• Job Type ExperiencedJob Identification 36178
• Will NSA/CAPS approval be required? (E.g., accessing a US Customer Network?) No
• Laptop - support with ordering needed No
• Regular or Temporary Regular

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