Risk and Escalation Management Trainee

Nokia; Oulu; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Flexible and hybrid working schemes

Well-being programs

NERGs and Employee Growth Solutions

Job summary

Nokia invites applications for a fixed-term trainee position in Finland for 6 months, with possible extension up to 1 year depending on business needs. The role focuses on risk and escalation management in the supply chain, leveraging AI capabilities and a robust shortage management framework.

You will contribute to data analytics, AI-enabled solutions, and proactive problem-solving in a dynamic, multicultural environment, collaborating with stakeholders worldwide.

Qualifications

• Ongoing BSc./MSc. level studies in Supply Chain Management, Data Analytics, or related field.
• Fluent in written and spoken English.
• Familiarity with AI technologies, including ML, predictive analytics, and workflow automation.

Responsibilities

• Identify, assess, and mitigate component-related risks in collaboration with stakeholders.
• Support escalation resolution and timely closure of material shortage cases.
• Coordinate communication across internal teams, suppliers, and manufacturing partners to address risks.
• Maintain risk assessments, escalation processes, and resolution records.
• Collaborate with AI teams to refine models based on feedback and business needs.
• Assist in implementing AI-powered solutions to streamline shortage escalation and risk management workflows.

Skills

English proficiency

AI familiarity

Education

BSc./MSc. in a relevant field

Job description

Job Description

We are looking for a fixed-term trainee to join our team for a period of 6 months, with the possibility of extension up to 1 year, depending on business needs.

Job Description

We are looking for a fixed-term trainee to join our team for a period of 6 months, with the possibility of extension up to 1 year, depending on business needs.

The Risk and Escalation Management Trainee supports Nokia in ensuring an optimal supply position by leveraging AI capabilities and a robust shortage management framework. This role also contributes to the development and implementation of AI-enabled solutions for the supply chain environment.

As a trainee, you will play a supportive role in safeguarding supply chain performance through data analytics, AI-driven capabilities, and effective stakeholder collaboration. Working in a dynamic, multicultural environment, you will engage in proactive problem-solving and continuous improvement.

Key responsibilities include addressing supply chain challenges through scenario planning, risk analysis, and cross-functional coordination to ensure timely material availability for manufacturing locations worldwide. Your efforts will enhance Nokia’s ability to meet customer demand, improve operational efficiency, and strengthen supply continuity.

How You Will Contribute And What You Will Learn

• Identify, assess, and mitigate component-related risks across the product lifecycle in close collaboration with stakeholders.
• Support the resolution of case-specific material shortage escalations and timely closure of issues.
• Support to facilitate communication across internal teams, suppliers, and manufacturing partners to address component-related risks and escalations.
• Maintain documentation of risk assessments, escalation processes, and resolution outcomes.
• Collaborate with AI development teams to support to refine models and algorithms based on feedback, business needs, and evolving requirements
• Support to implement AI-powered solutions to streamline material shortage escalation and risk management workflows. Enable faster identification and resolution of supply chain issues.

Key Skills And Experience

You have

• Ongoing BSc. or MSc. level studies in a relevant field such as Supply Chain Management, Data Analytics or similar
• Fluency in written and spoken English
• Familiarity with AI technologies, including machine learning, predictive analytics, and workflow automation
• Effective communication and stakeholder management skills

It would be nice if you also had

• Demonstrated analytical and problem-solving skills
• Knowledge of supply chain related risk management frameworks and escalation protocols
• Understanding of relevant industry standards, governance requirements, and documentation practices

Kindly note that to be able to work as a trainee at Nokia Finland, you must hold an active student status and be located in Finland since international relocation support is not available for trainee positions. Please also note that Nokia Finland trainee salaries are purely based on the study credits.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

About The Team

Some of our benefits

• Flexible and hybrid working schemes
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond