Systems Specialist — Salesforce & Power BI Expert

Citycon Group; Espoo; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Lunch benefit

Sports & cultural benefit

Occupational healthcare

Insurance coverage

Job summary

Citycon is seeking a proactive Systems Specialist to join our Group IT & BPI team in Espoo. This permanent role starts flexibly in November or December 2026 and is on-site at Citycon’s HQ in Iso Omena.

As the Systems Specialist, you will be the technical Super User for key platforms such as Salesforce and Power BI, developing reports and analytics with Power BI, Snowflake, Matillion and Boomi, while ensuring secure and scalable solutions.

Qualifications

• Several years of relevant experience with business applications, data platforms, analytics solutions, or related technologies.
• Hands-on experience administering and configuring Salesforce Sales Cloud and/or Experience Cloud.
• Experience developing reports, dashboards and analytics using Power BI or similar tools.
• Experience gathering requirements from business stakeholders and delivering practical solutions.
• Strong understanding of system integrations, data flows, APIs and data management.
• Proven track record supporting business-critical applications in multi-system environments.
• Proactive, service-minded, quality-focused, with curiosity for technology and improvement.
• Bachelor’s or Master’s in Business, Information Systems, or related field.
• Excellent communication and presentation skills in English.

Responsibilities

• Act as the technical Super User and main contact for business applications like Salesforce and Power BI.
• Provide user training, support and feedback; advise on technology to improve performance.
• Administer, configure and optimize Salesforce CRM environments.
• Develop and support BI and data pipelines using Power BI, Snowflake, Matillion and Boomi.
• Manage user access, security roles, workflows, reports, dashboards and configurations.
• Gather requirements and translate into functional solutions and improvements.
• Participate in implementation projects, testing, and change management activities.
• Create and maintain system, process and user documentation.

Skills

Salesforce experience

Power BI reporting

Data analytics

Stakeholder collaboration

Business applications administration

Education

Bachelor's or Master's in Business/IS

Tools

Salesforce Sales Cloud

Salesforce Experience Cloud

Power BI

Snowflake

Matillion

Boomi

Job description

Citycon is seeking a proactive Systems Specialist to join our Group IT & BPI team in Espoo. This permanent role starts flexibly in November or December 2026 and is on-site at Citycon’s HQ in Iso Omena.

As the Systems Specialist, you will be the technical Super User for key platforms such as Salesforce and Power BI, developing reports and analytics with Power BI, Snowflake, Matillion and Boomi, while ensuring secure and scalable solutions.