Service Sales Manager – Marine Electrification

WE Tech Solutions Oy; Vaasa; On-site; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and benefits

Global opportunities

Growing international company

Job summary

WE Tech Solutions Oy in Vaasa, Finland, is seeking an experienced Service Sales Manager to grow our lifecycle service business across the installed base. The role combines commercial drive with technical understanding to create valuable service solutions for shipowners, operators and ship management companies.

You will proactively develop customers, identify opportunities, negotiate and close business, and collaborate with our global teams to expand WE Techs lifecycle offerings.

Qualifications

• Several years of experience in service sales or technical solution sales.
• A relevant technical or commercial education, preferably B.Sc. or M.Sc.
• Strong negotiation and closing skills.
• Good technical understanding of electrical/automation/control systems.
• Willingness to travel internationally.
• Fluency in written and spoken English.

Responsibilities

• Develop an assigned customer portfolio and grow lifecycle service business within WE Techs installed base.
• Identify and pursue new service business opportunities with shipowners, operators and ship management companies.
• Drive sales of service agreements, maintenance, spare parts, training, remote services, and system updates and upgrades.
• Identify opportunities for system upgrades, modernisations and retrofits across WE Techs installed base.
• Understand customer operations, fleet plans and lifecycle needs and translate them into relevant technical and commercial service solutions.
• Work with technical specialists to develop lifecycle solutions based on vessel electrical architecture and customer requirements.
• Actively identify cross-selling opportunities between service, upgrades, retrofits and WE Techs broader solution portfolio.
• Develop recurring service business and long-term customer agreements.

Skills

Service sales

Negotiation

Relationship building

English fluency

Willingness to travel

Education

B.Sc.

M.Sc.

Job description

YOUR OPPORTUNITY

As our global installed base continues to grow, so does the opportunity to develop long-term lifecycle business with our customers. We are looking for an experienced Service Sales Manager to strengthen our team and take an active role in further developing and scaling WE Techs global lifecycle service business.

This is a hands-on international sales role where you will work directly with shipowners, operators and ship management companies. You will develop existing customer relationships, identify new opportunities and turn customer needs into valuable service solutions and long-term business.

Your portfolio will include service agreements, maintenance, spare parts, training, remote services, system updates and upgrades, as well as retrofit and modernisation opportunities for vessels equipped with WE Tech solutions.

The role goes beyond responding to enquiries and preparing quotations. We are looking for someone who proactively develops customers and opportunities, understands the commercial potential of the installed base and helps us continuously improve how we sell and develop lifecycle services.

You will also play an important role in identifying opportunities where WE Techs wider Shaft Generator and Electrification Solutions can create additional value for existing customers.

WHAT YOU WILL DO

• Develop an assigned customer portfolio and grow lifecycle service business within WE Techs installed base
• Identify and pursue new service business opportunities with shipowners, operators and ship management companies
• Drive sales of service agreements, maintenance, spare parts, training, remote services, and system updates and upgrades
• Identify opportunities for system upgrades, modernisations and retrofits across WE Techs installed base, including opportunities related to both Shaft Generator Solutions and Electrification Solutions
• Understand customer operations, fleet plans and lifecycle needs and translate them into relevant technical and commercial service solutions
• Work with technical specialists to develop lifecycle solutions based on the vessels existing electrical architecture, operational profile and customer requirements
• Actively identify cross-selling opportunities between service, upgrades, retrofits and WE Techs wider solution portfolio
• Develop recurring service business and long-term customer agreements
• Manage opportunities from identification and solution development through quotation, negotiation and closing
• Build strong and lasting relationships with customers and key stakeholders
• Actively manage your sales pipeline, targets and customer activities
• Collect and communicate customer, competitor and installed-base intelligence to support the continued development and commercialisation of WE Techs lifecycle offering
• Work closely with Service Sales Engineering, Technical Service, Field Service, Newbuild Sales, Engineering, Product Development and Marketing.

WHAT WE ARE LOOKING FOR

You are an experienced salesperson who combines commercial drive with a good understanding of technical products and services. You enjoy developing customers, identifying opportunities, negotiating and closing business, while also seeing the bigger picture of how long-term customer and service relationships are built.

You are comfortable entering a business that already has customers, products and technical capabilities, while bringing your own experience and ideas to help take Service Sales to the next level.

WE EXPECT YOU TO HAVE

• Several years of experience in service sales, technical solution sales or a comparable customer-facing commercial role
• A relevant technical or commercial education, preferably B.Sc. or M.Sc.
• Strong commercial mindset with proven negotiation and closing skills
• Good technical understanding and the ability to understand customer requirements and work with technical specialists to develop relevant solutions; knowledge of electrical, automation and/or control systems is an advantage
• Ability to identify service, upgrade and retrofit opportunities within existing vessel installations, assess their commercial potential and work with technical specialists to confirm technical feasibility
• A proactive approach to developing customers and identifying new business opportunities
• Ability to understand customer needs and turn technical opportunities into commercially attractive solutions
• Strong relationship-building and communication skills in an international environment
• Ability to independently manage customers, opportunities and priorities
• Fluency in written and spoken English
• Willingness to travel internationally.

STRONG ADVANTAGES

• Experience in the marine industry, marine services or marine technology is a strong advantage.
• Experience with marine electrical power systems, variable frequency drives, energy storage systems, propulsion systems, automation or vessel system integration is considered a strong advantage.
• The ability to read and understand electrical single-line diagrams and P&I diagrams is beneficial.
• Experience in retrofit, modernisation or lifecycle projects is considered an advantage.
• An established marine industry network is beneficial, but you are not expected to bring an existing customer base.

WHY WE TECH?

WE Tech offers a competitive salary, good employee benefits and the agility of a growing international company. The position is based at our headquarters in the heart of Vaasa, Finland.

Interested in helping us take WE Techs lifecycle service business to the next level?