Senior Solution Engineer, EMEA

Hoxhunt; Finland; Hybrid; EUR 78,000 - 112,000; Full time

Benefits offered by this job

Hybrid work model

Office in Helsinki

Job summary

Hoxhunt is seeking a Senior Solution Engineer in Finland to extend our technical reach beyond standard setups. You’ll own complex integrations with enterprise security and IT stacks, including Microsoft 365, Exchange, and SIEM/SOAR platforms, while collaborating with Sales, Customer Success, Product, and Engineering.

You’ll design architectures for large environments, lead security reviews, and turn customer requirements into scalable solutions.

Qualifications

• Several years of hands-on experience building integrations between systems through APIs, webhooks, scripting and automation workflows.
• Deep understanding of cloud environments, especially Microsoft (Azure, Entra ID and M365).
• Knowledge of email infrastructure: mail routing, SPF, DKIM and DMARC.
• A consultative, customer facing approach. You understand a customer's environment before proposing a solution, and you can explain it to both engineers and executives.
• A commercial lens. You connect technical work to customer value, without being a pure seller.
• A self-directed, curious and solution-oriented approach. You thrive where there is no ready-made answer, enjoy untangling unfamiliar environments and find creative solutions within real constraints.
• Bonus points if you also: Have a background in IT support or system administration and have moved into consulting or customer facing work; Have worked in a startup or scale-up environment and are curious about security operations; Have cybersecurity experience. This is a plus, not a requirement. We will teach you the security domain.
• Have worked with SIEM or SOAR platforms in an enterprise setting.

Responsibilities

• Own the technical challenges that fall outside our standard setup, from custom connections between Hoxhunt and enterprise security and IT stacks to Microsoft 365, Exchange, SIEM and SOAR platforms.
• Partner with Sales on technical discovery, solution design and proof of concepts, building the technical confidence that moves enterprise deals forward.
• Work with Customer Success to solve technical blockers in existing accounts and keep customers successful long term.
• Design architectures for complex enterprise environments and build custom integrations and automations.
• Lead enterprise security teams through in-depth security and trust reviews.
• Resolve technical escalations and own customer engagements end to end, from technical validation to onboarding, with a strong SE team behind you.
• Turn custom work into reusable solutions and repeatable patterns.
• Bring technical customer insight into the product roadmap together with Product and Engineering.
• Enable our channel partners and contribute to shared SE resources, setting the technical bar across EMEA.

Skills

APIs & webhooks

Automation scripting

Azure & M365

Email infrastructure

Customer facing

Solution architecture

SIEM/SOAR

Job description

Our mission and why it matters

We are on a mission to make humans the strongest security layer.
Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations.
We don't just simulate risks. We build the tools that detect and stop them.

Why this role matters

Our Solution Engineering team is the technical bridge that turns great security technology into real customer impact. As we scale over 50% a year with some of the world's largest companies as customers, more of our enterprise customers come to us with environments and requirements that go beyond our standard setup. As our Senior Solution Engineer, you make Hoxhunt work where an out-of-the-box setup can't. Customers with the most demanding requirements get a solution that fits, our Onboarding, Sales and Customer Success teams get an expert to rely on, and Product and Engineering stay focused on the core product.

What you'll own and drive

• Own the technical challenges that fall outside our standard setup, from custom connections between Hoxhunt and enterprise security and IT stacks to Microsoft 365, Exchange, SIEM and SOAR platforms.
• Partner with Sales on technical discovery, solution design and proof of concepts, building the technical confidence that moves enterprise deals forward.
• Work with Customer Success to solve technical blockers in existing accounts and keep customers successful long term.
• Design architectures for complex enterprise environments and build custom integrations and automations.
• Lead enterprise security teams through in-depth security and trust reviews.
• Resolve technical escalations and own customer engagements end to end, from technical validation to onboarding, with a strong SE team behind you.
• Turn custom work into reusable solutions and repeatable patterns.
• Bring technical customer insight into the product roadmap together with Product and Engineering.
• Enable our channel partners and contribute to shared SE resources, setting the technical bar across EMEA.

What success looks like

In your first 3 months you'll : learn the Hoxhunt product, the human risk landscape and our customer journey, meet your SE peers, Sales, Customer Success and Product, and shadow customer calls. You'll then run demos and technical onboarding sessions with support, build your first integrations in a sandbox environment and take part in enterprise security reviews. By month 3 you'll own customer engagements independently, from technical validation to onboarding.

By month 6 you'll: see customers onboard smoothly and get value fast because their integrations work from day one. The proof of concepts you support convert, enterprise security reviews pass, and escalations are resolved without pulling in Engineering. Product, Sales and Customer Success see you as the trusted technical voice for our customers, and you contribute actively to partner enablement and shared SE resources.

What makes you thrive here

You have:

• Several years of hands-on experience building integrations between systems through APIs, webhooks, scripting and automation workflows
• Deep understanding of cloud environments, especially Microsoft (Azure, Entra ID and M365)
• Knowledge of email infrastructure: mail routing, SPF, DKIM and DMARC
• A consultative, customer facing approach. You understand a customer's environment before proposing a solution, and you can explain it to both engineers and executives.
• A commercial lens. You connect technical work to customer value, without being a pure seller.
• A self-directed, curious and solution-oriented approach. You thrive where there is no ready-made answer, enjoy untangling unfamiliar environments and find creative solutions within real constraints.
• Bonus points if you also:
  • Have a background in IT support or system administration and have moved into consulting or customer facing work
  • Have worked in a startup or scale-up environment and are curious about security operations
  • Have cybersecurity experience. This is a plus, not a requirement. We will teach you the security domain.
  • Have worked with SIEM or SOAR platforms in an enterprise setting

Who you'll work with

You will join a growing global Solution Engineering team with peers across EMEA, the US and APAC, working closely with Sales, Onboarding, Customer Success, Product and Support.

What you can expect from us

• Compensation: A competitive monthly salary depending on your experience.
• Working ways: We work in a flexible but hybrid work setting. You are expected to visit the Helsinki office weekly.
• High performance meets high humanity: We bring an incredibly driven, high-impact energy to our work, but we leave our egos at the door. You will be surrounded by wildly talented, dedicated colleagues in an environment built on extreme kindness, support, and psychological safety.
• Authentic tr