Santa's Helper

spaw; Rovaniemi; On-site; EUR 16,531 - 20,664; Part time

Benefits offered by this job

Employee benefits

Structured training

Flexible working hours

Job summary

spaw is seeking seasonal team members for the role of Santa's Helper for Winter 2026-2027 in Rovaniemi, Finnish Lapland. In this role, you'll welcome guests into SantaPark and guide families through immersive Christmas activities. You must have strong interaction skills, a sense of responsibility, and be fluent in English.

This is a unique opportunity to work outdoors in a winter forest environment, supporting families in creating magical experiences. Enjoy flexible hours, competitive pay with supplements, and employee benefits.

Qualifications

• Fluent spoken English required.
• Ability to work both independently and as part of a team.
• Strong sense of responsibility and initiative.

Responsibilities

• Welcome guests into SantaPark and guide them through activities.
• Lead families through stories in the Santa Claus Secret Forest.
• Support restaurant service as needed during meals.

Skills

Natural interaction skills

Storytelling

Teamwork

Situational awareness

Imagination

Job description

SantaPark Arctic World is a family-owned company rooted in the Arctic Circle, where Christmas stories are brought to life throughout the year.

We create meaningful experiences that combine Finnish traditions, nature, and carefully crafted storytelling across SantaPark and Santa Claus Secret Forest – Joulukka, guided by authenticity, care for one another, and pride in creating moments that truly matter.

We are looking for seasonal team members for Winter 2026-2027

(10/2026 - 1/2027 & 10/2026 - 3/2027)

Job description

Santa’s Helpers are at the heart of the experience.

In SantaPark, an underground Christmas-themed park, you welcome guests into the lively world of Santa’s cavern, guiding them through fun, Christmassy activities and encounters at their own pace.

In Santa Claus Secret Forest – Joulukka, a premium Christmas destination hidden in the forest, you lead families through a carefully crafted story. You guide, listen, respond, and help each family feel that the experience is truly their own. Work in Joulukka is partly outdoors in a winter forest environment.

Depending on the situation, the role may also include supporting restaurant service alongside professional waitstaff, assisting in guest service during meals.

This role is about presence. You work both independently and as part of a team, adapting to different situations while keeping the experience smooth and consistent for every guest.

General requirements

• Ability to work both independently and as part of a team
• Natural interaction skills with guests of all ages
• Confidence in performing and storytelling
• Imagination and situational awareness
• Strong sense of responsibility and initiative
• Willingness to learn and develop
• Fluent spoken English

Considered an advantage

• Additional languages, especially Spanish
• Commit to working throughout the entire magical season
• Interest in sales
• Experience in restaurant or service work
• Additional skills are highly valued, e.g. face painting, balloon art, singing, playing an instrument, dancing, acting
• Hold a driving license and have experience driving in snowy, icy conditions
• Brave the Arctic, able to work outdoors for extended periods in winter conditions
• Manage time well and approach challenges with a solution‑oriented mindset

What to expect

• Structured role‑specific training before the season
• A clear introduction to the story, environment, and ways of working
• An international team where collaboration and support are part of daily work
• A working environment where feedback is part of development
• Seasonal work in Rovaniemi, Finnish Lapland
• Hourly salary with supplements and holiday compensation
• Employment under the Program Service Collective Agreement
• Flexible working hours, including weekends, with scheduled days off
• Employee benefits available (details provided during the interview process)