Sales Operation Manager

Bittium Wireless Oy; Espoo; Hybrid; EUR 85,000 - 120,000; Full time

Job summary

Bittium Wireless Oy in Espoo, Finland, is seeking a dynamic Sales Operations Manager to strengthen the Defence & Security sales organization. You will optimize sales processes, manage the Salesforce CRM, and deliver data-backed reporting to support leadership and business units.

This role blends operational excellence with data, systems, and AI-driven initiatives to drive commercial success. The position is hybrid, reports to the VP, Global Sales & Marketing, and requires passing SUPO security

Qualifications

• Minimum 5 years in Sales Operations or similar role in B2B.
• Extensive experience with Salesforce and BI tools.
• Fluent Finnish and English communications.

Responsibilities

• Process Optimization: Analyze and streamline the sales process to remove inefficiencies and bottlenecks.
• CRM and Technology: Act as the primary administrator for Salesforce, ensuring seamless tool integration and high data quality.
• Data Analysis and Reporting: Create / consolidate weekly and monthly sales reports, forecast revenue, and identify growth opportunities.
• Market Analysis: Gather and analyze external data to identify growth opportunities and plan related Go-To-Market programs.
• Sales Enablement: Assist onboarding of new sales hires and provide effective materials and best practices.
• Cross-functional Collaboration: Bridge Sales, Marketing, Business Units, Product Management and Finance to align goals and processes.

Skills

CRM systems

Data analytics

Process optimization

Communication

Tools

Salesforce

Tableau

Power BI

Excel

Job description

About the role

We are looking for a dynamic and data-driven Sales Operations Managerto strengthen our growing Defence & Security sales organization at Bittium Wireless Oy. In this role, you will be responsible for optimizing our sales processes, managing our sales technology stack, ensuring commercial governance and delivering data-backed reporting to support sales leadership and business units. Your main goal is to eliminate bottlenecks and ensure our sales team has the best possible environment to succeed.

This role combines operational excellence with continuous improvement, giving you the opportunity to influence how we use data, systems, automation, and AI to drive commercial success.

The primary location for the position is Espoo, Finland. The position offers a hybrid working model and reports to the VP, Global Sales & Marketing.

Key Responsibilities

• Process Optimization: Analyze and streamline the sales process to remove inefficiencies and administrative bottlenecks.
• CRM and Technology: Act as the primary administrator for Salesforce, ensuring seamless tool integration and high data quality. Plan the next phases of sales technology adoption for continued productivity increases.
• Data Analysis and Reporting: Create / consolidate weekly and monthly sales reports, forecast revenue, and identify business growth opportunities from data.
• Market Analysis: Create consistent process of gathering and analysis of external data to identify business growth opportunities. Plan and coordinate related Go-To-Market Programs.
• Sales Enablement: Assist with onboarding new sales hires and ensure the team is equipped with best practices and effective materials.
• Cross-functional Collaboration: Act as a bridge between Sales, Marketing, Business Units, Product Management and Finance to ensure alignment on strategic goals and to support business-critical processes, improve data quality, deliver actionable insights, and help scale our commercial operations as the business grows.

Requirements

• Experience: Minimum of 5 years of experience in Sales Operations, data analytics, or a similar role within a B2B environment.
• Technical Skills: Deep experience with a leading CRM system (such as Salesforce) and data visualization tools (e.g., Tableau, Power BI, or advanced Excel).
• Analytical Mindset: Proven ability to transform complex raw data into clear, actionable business insights.
• Communication: Fluent in Finnish and in English with the ability to communicate effectively with both sales representatives and executive leadership.

What We Offer

• Impact: A chance to directly influence Bittium's Defence business growth trajectory and shape our sales culture.
• Benefits: Competitive salary and benefits.
• Work Environment: Modern tools and the support of a highly skilled, collaborative team.

Due to the nature of Bittium's business and our customers’ expectations, you must be able to pass a security clearance conducted by the Finnish Security and Intelligence Service (SUPO).

About Bittium

Bittium specializes in the development of reliable, secure communications and connectivity solutions leveraging its 40-year legacy of expertise in advanced radio communication technologies. Bittium provides innovative products and services, customized solutions based on its product platforms and R&D services. Complementing its communications and connectivity solutions, Bittium offers proven information security solutions for mobile devices and portable computers. Net sales in 2025 were EUR 119.3 million and operating result was EUR 19.4 million. Bittium is listed on Nasdaq Helsinki.

Osaamisalue: Myynti & hankinta