Sales Assistant

JD Sports Fashion Finland Oy; Helsinki; On-site; EUR 19,000 - 30,000; Full time

Benefits offered by this job

Staff Discount On JD Group

Pension Scheme

Personal development opportunities

Job summary

JD Sports Fashion Finland Oy in Helsinki is seeking team members for our store at Itis Shopping Centre. You will help customers with purchases, contribute to hitting sales targets, and support in-store merchandising and daily operations.

The role emphasizes teamwork, strong communication, and a proactive attitude in a fast-paced retail environment. Join us to deliver a best-in-class customer experience and grow with JD Sports.

Qualifications

• Excellent communication and customer-facing skills.
• Team-oriented mindset with a willingness to help colleagues.
• Confident and outgoing personality suitable for a busy retail environment.

Responsibilities

• Provide outstanding customer service and resolve inquiries.
• Attend to and sell to multiple customers, driving store sales.
• Assist in visual merchandising and keeping stock presented and priced correctly.
• Support general store operations and help with deliveries and stock management.

Skills

Strong communication

Team player

Confident & outgoing

Effective selling skills

Job description

Are you our new Team member?
Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible?
If yes, keep reading as we are looking for new team members to our store in Itis Shopping centre.

Role Overview:

Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.

Customer Service

• Always be a team player with the customers in focus.
• To maintain and improve the level of customer service.
• To acknowledge customers and maintain a consistent awareness of the customers need for attention.
• To select the appropriate stock for the customer and direct to or bring alternatives as applicable.
• To make the customer aware of new stock or of stock that he/she may require in the future.
• To ensure that the standard of service given encourages the customer to return soon.
• Ensure that the customers are given courteous, considerate and responsible service.

Sales

• To attend to and sell to as many customers as possible.
• To deal with and sell to more than one customer at a time as circumstances require and work with the team to make sure all customers are attended to.
• To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
• To ensure any up to date promotion and presentation of stock is carried out as directed.
• To call for and accept assistance, as we believe in teamwork.
• To use all selling skills effectively, including the introduction of accessories.

Visual Merchandising

• Assist in maintaining standards on the shop floor.
• Keep stock clean and presentable at all times.
• Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
• Ensure that product is priced correctly.
• Keep all displays up to date.

General

• To comply with all the company rules and regulations and to work within the company policies and procedures.
• To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
• To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
• To assist in the unloading and reception of deliveries and move, condense or shelve stock as required.
• To deputize for other staff, work within departments, or carry out other duties as required.

Skills, Experience & knowledge needed

• Strong Communication skills
• Team player mindset
• Confident & Outgoing
• Effective selling skills

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Staff Discount On JD Group and other brands within the organisation
• Pension Scheme
• Personal development opportunities to learn and develop at work. Strong Communication skills, Team player mindset, Confident & Outgoing, Effective selling skills