Receptionist

Wulff Works; Hämeenlinnan seutukunta; On-site; EUR 27,000 - 32,000; Full time

Job summary

Vanajanlinna is seeking a receptionist to greet guests, handle check-in and check-out, manage reservations, and respond to guest inquiries by phone and email. You will be the first point of contact, ensuring a welcoming experience and smooth front-desk operations.

The role requires strong customer service, composure under pressure, and fluency in Finnish and English. Proactive, quick learner with a friendly demeanor will thrive in a busy hospitality setting.

Qualifications

• Experience in customer service or hotel reception.
• Good under pressure.
• Fluent in Finnish and English.
• Proactive and quick learner.

Responsibilities

• Greet guests and handle check-in and check-out.
• Process reservations and manage system entries.
• Provide guest assistance in various situations.
• Phone and email customer service.
• Daily reception tasks and other hotel operations.

Skills

Customer service

Under pressure

Finnish & English

Job description

Market Average: Receptionist

Market Average: Mid-Level Level

From job ad (Mid-Level)

Salary analysis

Compared with the selected benchmark ("In Hämeenlinna, Finland: Receptionist"), this listing's salary midpoint is about 10% higher. The offer sits above the benchmark range (€2,226–€2,560). The offer's range width is broadly in line with the benchmark. This benchmark is based on 1 comparable listings.

Monthly salary comparison for Receptionist

Market

Median

Upper bound (75th percentile)

Market Average: Receptionist €2,123/per month €2,325/per month €2,500/per month

From job ad (Mid-Level) €2,448/per month €2,632/per month €2,816/per month

About the role

Receptionist at Vanajanlinna responsible for guest check-in/out, reservations, guest assistance, and answering calls and emails.

Responsibilities

• Greet guests and handle check-in and check-out
• Process reservations and manage system entries
• Provide guest assistance in various situations
• Phone and email customer service
• Daily reception tasks and other hotel operations

Requirements

• Customer service or hotel reception experience
• Good under pressure
• Fluent in Finnish and English
• Proactive and quick learner