Property Community Manager – Leasing & Resident Experience

Cloudten Residential; Asikkala; Vor Ort; EUR 42.000 - 44.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Health benefits

Tax-saving benefits (FSA)

Life insurance

Work-life balance

Paid time off

Zusammenfassung

CloudTen Residential in Portland, OR seeks a Community Manager to oversee all operational aspects of a multifamily property, including leasing, maintenance, compliance, and resident relations. You will lead on-site staff, coordinate budgets, and ensure a safe, welcoming community.

Requirements include at least two years of property management experience, a high school diploma (college degree preferred), and proficiency with Microsoft Office and property management software.

Qualifikationen

• High school diploma or equivalent required; college degree preferred.
• Two years of property management experience or equivalent.
• Proficiency in Microsoft Office and property management software.
• Strong problem-solving, leadership, and customer service skills.
• Knowledge of State landlord-tenant laws, Fair Housing policies, and basic accounting principles.

Aufgaben

• Develop a cohesive on-site team that reflects the organization’s professionalism and quality.
• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
• Enforce move-in/move-out protocols, including comprehensive inspections.
• Ensure timely submission of payroll and maintain accurate records.
• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under State landlord-tenant laws.
• Complete daily bank deposits and maintain compliance with accounting procedures.
• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.
• Promote available units through approved advertising platforms and in-person showings.
• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
• Analyze market trends to adjust pricing and marketing strategies as needed.
• Support resident retention efforts through timely renewals and community engagement activities.
• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
• Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.
• Maintain a safe, well-maintained community and uphold resident satisfaction.
• Ensure adherence to applicable State laws, including Fair Housing, ADA, and safety standards.

Kenntnisse

Attention to detail

Leadership

Communication

Customer service

Problem solving

Time management

Ausbildung

High school diploma or equivalent

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Property management software

Jobbeschreibung

CloudTen Residential in Portland, OR seeks a Community Manager to oversee all operational aspects of a multifamily property, including leasing, maintenance, compliance, and resident relations. You will lead on-site staff, coordinate budgets, and ensure a safe, welcoming community.

Requirements include at least two years of property management experience, a high school diploma (college degree preferred), and proficiency with Microsoft Office and property management software.