Operations Manager, Helsinki/ Finland

HR Solutions Finland Oy; Helsinki; Híbrido; EUR 65 000 - 95 000; Tempo integral

Resumo da oferta

Scope Impact in Helsinki seeks an experienced Operations Manager to lead day-to-day operations, HR ownership, and resource planning across Finland and international teams.

You will drive improvements, develop HR practices, recruitment, onboarding and employee development while coordinating with product teams to support Halla Health and growth. This is a full-time, hybrid role shaping how Scope operates as it grows.

Qualificações

• Masters degree or equivalent postgraduate qualification.
• Minimum 5 years in operations or related roles, preferably in product/growth companies.
• Strong HR expertise including independent management of people processes.
• Experience in recruitment, onboarding and employee development.
• Track record of improving processes, systems and ways of working.
• Excellent organizational and multi-priority management skills.
• Proactive, solution-oriented, with strong collaboration across cultures.
• Excellent written and spoken English; proficient with MS Office and Google Workspace.

Responsabilidades

• Lead and continuously improve day-to-day operations and internal processes.
• Own HR operations, policies, practices and recruitment.
• Oversee onboarding and employee development activities.
• Collaborate with managers on people-related matters and org development.
• Coordinate resource planning across teams and projects.
• Work with product teams to support development, delivery and growth.
• Identify bottlenecks and drive improvements across teams.
• Develop internal systems, documentation and knowledge management.
• Drive AI adoption in operational processes to boost efficiency.
• Oversee procurement, vendors, administration and compliance.
• Coordinate operations with international teams, partners and funders.
• Translate strategy into actionable operational plans.

Conhecimentos

HR management

Recruitment

Onboarding

Employee development

Process improvement

Organizational skills

Communication

Project management

Cross-functional collaboration

English proficiency

Formação académica

Masters degree

Ferramentas

Microsoft Office

Google Workspace

Project management tools

Descrição da oferta de emprego

We are looking for an experienced Operations Manager to join Scope Impact in a permanent position based in Helsinki.

Scope Impact's mission is to protect health in a changing climate, with a focus on climate resilience and adaptation. The company develops products and solutions that help people and communities prepare for and respond to the health impacts of climate change, including its key product, Halla Health.

As Operations Manager, you will play a key role in making sure Scope works effectively as an organisation – from people and processes to resources and ways of working. You will lead the development of Scope's day-to-day operations, take ownership of the companys HR function, and work closely with teams across the organisation, both in Finland and internationally.

This is a broad and hands-on role where you will have the opportunity to shape how Scope operates as it develops and grows. You will identify areas for improvement, create structure where needed and turn ideas into practical ways of working.

A key part of the role is creating the conditions for people and teams to do their best work. As Scope's primary HR lead, you will lead and develop HR practices and processes, recruitment, onboarding and employee development. You will work closely with managers and employees to create a working environment where collaboration, wellbeing and Scope's values are part of everyday working life.

You will also work closely with Scope's product teams. With Halla Health as Scope's key product, you will work with product and team leads to ensure that resources, processes and ways of working support effective product development, delivery and growth. You will identify operational bottlenecks, help teams navigate changing priorities and translate organisational goals into practical action.

We are looking for someone who enjoys seeing the bigger picture while also being comfortable getting involved in the details. You take initiative, enjoy improving how things work and are comfortable working both independently and with people across different teams, disciplines and cultures.

The position is full-time and based in Helsinki, with a hybrid working model.

In this role, you will:

Lead and continuously improve Scope's day-to-day operations, internal processes and ways of working

Take ownership of HR operations and develop HR policies, practices and processes

Lead recruitment, onboarding and employee development activities

Work closely with managers on people-related matters and organisational development

Coordinate resource planning with team leads, balancing workloads, project needs and available resources across the organisation

Work closely with product teams and product leadership to develop processes and ways of working that support effective product development, delivery and growth

Identify operational bottlenecks and lead improvements across teams

Develop Scope's internal systems, documentation and knowledge management practices

Drive the practical use of AI in operational processes to improve efficiency, decision-making and ways of working

Oversee procurement, vendors, administration and operational compliance

Coordinate operational matters with Scope's international teams, partners and funders

Help translate organisational priorities and strategy into clear operational plans and actions

What we are looking for:

A relevant Masters degree

At least 5 years of relevant professional experience in operations or a related role, ideally within a product or growth company

Strong HR expertise and experience independently managing and developing people-related processes

Experience in recruitment, onboarding and employee development

A track record of improving processes, systems and ways of working

Strong organisational skills and the ability to manage several priorities and workstreams simultaneously

A proactive and solution-oriented approach – you identify opportunities for improvement and take responsibility for moving them forward

Excellent interpersonal and communication skills, with the ability to collaborate across teams, disciplines and cultures

Excellent written and spoken English

Proficiency in Microsoft Office, Google Workspace and project management tools

Experience in social impact, climate or public health organisations is considered an advantage, as is experience with donor- or grant-funded projects and related reporting.

Why join Scope Impact?

At Scope Impact, you will join an international and multidisciplinary team working to protect health in a changing climate, with a focus on climate resilience and adaptation.

As Operations Manager, you will have the opportunity to shape how the organisation works, developing the people practices, systems and processes that help teams work effectively together and support the development and growth of Scope's products.

This is a role for someone who enjoys building and improving how things work and wants to use those skills in an organisation working to protect health in a changing climate.