Manager, Specialist Sales, SME Solutions Northern Europe

Mastercard Inc.; Helsinki; On-site; EUR 70,000 - 110,000; Full time

Job summary

Mastercard is seeking a Manager, Specialist Sales for SME Solutions Northern Europe in Helsinki. You will drive SME product sales, tailor offerings to local needs, and partner with Account Managers and BD teams to grow the business.

Responsibilities include pipeline ownership, KPI tracking, and cross-functional collaboration with Sales, Services, Marketing and product teams to deliver impact in a dynamic market.

Qualifications

• Master degree in business or engineering is required.
• Experience in account management and sales is preferred.
• Knowledge of the payments industry and SME sales is desirable.
• Ability to develop and implement measurable business plans.
• Proven track record in relevant domains.
• Experience in specialized sales, corporate banking or consulting.
• Ability to collaborate across complex organizations.
• Entrepreneurial mindset and proactive work style.
• Strong analytical and operational experience.
• Fluent English; additional Northern European language is a plus.

Responsibilities

• Drive sales of SME products, solutions and services to meet targets.
• Localize solutions to fit local market needs and regulations.
• Identify growth opportunities and execute SME agenda.
• Engage with clients alongside Account Manager and BD teams.
• Own end-to-end pipeline management and KPI tracking.
• Collaborate with Sales, Services, Marketing and product teams.

Skills

Account management

Sales experience

Payment industry

Business plans

Complex organizations

Entrepreneurial mindset

Analytical skills

English language

Northern European languages

Education

Master degree in Business

Master degree in Engineering

Job description

Title and Summary: Manager, Specialist Sales, SME Solutions Northern Europe

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Key Responsibilities

• Sales & Revenue Growth: Drive sales of SME products, solutions and related services and initiatives within the market, in line with GDV and revenue targets.
• Adapt and localize solutions and go-to-market approaches to ensure alignment with local market needs, regulatory requirements, and customer preferences, maximizing relevance and commercial success (e.g., Business Bonus localization, partnerships)
• Proactively identify growth opportunities by analyzing market trends, customer needs and performance, and competitive dynamics, and drive strategic initiatives to execute on the SME agenda, ensuring sustained business growth and expansion and market leadership.
• Customer Engagement: Customer relationships are primarily owned by Account Managers and Business Development (BD) teams when an existing relationship is in place. However, the SME Manager, Specialist Sales always working in alignment with the Account Manager and BD teams, is expected to actively engage with both clients and prospects to drive conversations and initiatives that advance the SME agenda, ensuring strategic priorities are effectively executed in the market.
• Own the end-to-end pipeline management, ensuring full accountability for tracking, execution, and delivery of opportunities including SME portfolio optimization opportunities, portfolio acquisition (new-to-SME, flips), as well as defensive strategies (deals renewals, RfPs, etc.)
• Own the tracking and performance analysis of key KPIs, ensuring alignment with business objectives, identifying gaps, and proactively implementing actions to drive continuous improvement and sales effectiveness.
• Collaboration with Internal Teams: Work cross-functionally with Mastercard Sales, Services, account management, Marketing, and product teams to ensure successful product launches, sales enablement, and continuous market adaptation.

Required Skills

• Master Degree/Business or Engineering School.
• Account management skills and/or sales experience
• Strong expertise in the payment industry on issuing, acquiring, consumer and corporate sides. Payment Industry experience, SME sales experience would be desirable
• Proven ability to develop and successfully implement, quantifiable business plans
• Proven track record of achievement and expertise in this domain
• Previous experiences in specialized sales, corporate banking and/or consulting
• Ability to work with many people with different backgrounds in complex organizations
• Entrepreneurial mindset with ability to make things move forward
• Analytical skills combined with operational experience
• Fluent in English and at least one additional Northern European language desirable (Danish, Swedish, Norwegian, Dutch, Finnish)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.