Key Account Manager

Truesec; Helsinki; On-site; EUR 70,000 - 95,000; Full time

Job summary

Truesec seeks a strategic Key Account Manager to join our commercial organization and accelerate growth in the Finnish market. You will manage relationships with major Enterprise clients, uncover strategic opportunities, and align our cybersecurity services with clients' business objectives.

As a trusted advisor, you will lead executive engagements, deliver measurable outcomes, and collaborate with internal teams to ensure successful delivery and client satisfaction.

Qualifications

• Experience in the cybersecurity industry and a track record as a KAM or similar client-facing role.
• Strong communication and interpersonal skills with senior stakeholders.
• Proactive, results-oriented mindset with the ability to manage multiple priorities.
• Fluent in English with business-level Finnish language skills.
• Experience building long-term partnerships and delivering value to customers.

Responsibilities

• Develop and manage relationships with major Enterprise clients in Finland.
• Identify strategic opportunities, upsell and cross-sell services as appropriate.
• Act as trusted advisor to senior stakeholders and align services with business objectives.
• Collaborate with internal teams to ensure on-time, high-quality delivery and client satisfaction.
• Prepare and present account reviews, monitor performance and market trends.

Skills

Cybersecurity industry experience

Key Account Manager experience

Communication skills

Proactive attitude

Organization skills

Partnership building

Problem solving

HubSpot CRM

MS Office

English fluency

Finnish language

Tools

HubSpot CRM

Microsoft Office

Job description

Do you want to be at the forefront of protecting our society against cyber threats? We are looking for a Key account manager for our commercial organization.

About Truesec – A Leading Cybersecurity Company

Since 2005, Truesec has been a native cybersecurity company, driven by one single purpose: Creating safety and sustainability in a digital world by preventing cyber breach and minimizing impact.

Over the years, we’ve earned the trust of organizations worldwide and gained a strong reputation internationally. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.

Today, we employ around 400 employees – and as cybercrime grows, we need to grow. To support that goal, we are now looking for a Key Account Manager who wants to make a difference.

The Role

We are looking for an ambitious and commercially driven Key Account Manager to join our Truesec team and play a pivotal role in accelerating growth across the Finish market.

As a Key Account Manager, you will be responsible for new businesses and managing relationships, also develop a portfolio of strategic customers. By acting as a trusted advisor and business partner to senior stakeholders, your mission is to identify opportunities, create long-term value, and drive sustainable revenue growth by aligning our services with our customers' business objectives.

This is not a transactional sales role. We are looking for someone who thrives on building executive relationships, uncovering strategic opportunities, navigating complex organisations, and delivering measurable business outcomes.

What you will do:

• Initiate and drive new business acquisitions.
• Develop and maintain strong relationships with major Enterprise clients, ensuring their needs are met and they are satisfied with Truesec's services.
• Serve as the main point of contact for client inquiries, concerns, and feedback, providing timely and effective solutions.
• Gain a deep understanding of clients' business objectives and cybersecurity needs.
• Identify and capitalize on opportunities to upsell and cross-sell Truesec’s products and services.
• Collaborate with internal teams to ensure the timely and successful delivery of our solutions according to client needs.
• Monitor and report on account performance, client satisfaction, and market trends.
• Prepare and present regular account reviews and reports to both clients and Truesec’s management.
• Handle any client issues or complaints with professionalism and efficiency.
• Stay informed about industry trends, emerging threats, and competitive landscape to provide clients with the best possible advice and solutions.

Your Potential Background

• Bring extensive experience from the cybersecurity industry.
• Have a proven success as a Key Account Manager or in a similar client-facing role, ideally within the cybersecurity sector.
• Demonstrate exceptional communication and interpersonal skills, fostering strong connections with clients and stakeholders.
• Possess a proactive, results-oriented attitude and thrives in dynamic, fast-paced environments.
• Excel in organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Have a track record of building and maintaining long‑term, trusted partnerships and creating value for customers.
• Tackles challenges with a solution‑driven mindset and remains composed under pressure.
• Are proficient in CRM tools (preferably Hubspot) and skilled in using the Microsoft Office Suite.
• Exhibit business‑level fluency in reading, writing, and speaking both Finish and English.

Due to the sensitivity in our assignments, we require Finnish citizenship, citizenship in an EU country, or a Finnish work permit.

Join Our Mission Toward a Safe Digital Future

If you truly want to make a difference and make our world a little bit safer, this is the place for you. At Truesec, you'll get to be at the forefront of fighting cybercrime instead of reading about it in the news. This is your chance to be part of an exciting journey in a leading cybersecurity company - and learn from some of the best in their field.

So, are you ready to team up with the most dedicated team of experts and be part of a meaningful mission? Then we are excited to get to know you!