IT infrastructure engineer (RMA & Diag)

Nebius Finland Oy; Lappeenranta; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and learning opportunities

Flexibility and work-life balance

Collaborative and innovative culture

Opportunity to work on impactful AI projects

International environment and talented teams

Job summary

Nebius Finland Oy in Lappeenranta is seeking an IT Infrastructure Engineer to solve complex firmware and hardware issues. The role involves creating documentation and collaborating with various departments. Candidates should have a strong background in datacenters and excellent troubleshooting skills in UNIX/Linux environments.

The position offers a competitive compensation package, potential for career growth, and a chance to work on impactful AI projects within a flexible and innovative culture.

Qualifications

• Knowledge of datacenters and server equipment.
• Deep knowledge of IT hardware and practical experience of troubleshooting.
• Skills working with the Unix/Linux operating system and command line.
• Experience with equipment monitoring, data analysis and presentation.
• Proactiveness and sense of responsibility.
• High proficiency in spoken and written English.

Responsibilities

• Solve firmware and hardware issues with servers.
• Execute workarounds and solutions for IT hardware issues.
• Act as subject matter expert for L1 and L2 technicians.
• Create new processes and documentation for IT hardware team.
• Collaborate with related departments.

Skills

Knowledge of datacenters and server equipment

Deep knowledge of IT hardware

Experience with Unix/Linux operating system

Proactiveness and sense of responsibility

High proficiency in spoken and written English

Job description

IT Infrastructure Engineer

Position located at our data center in Lappeenranta, Finland.

Responsibilities

• Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting.
• Execute workarounds and solutions for IT hardware issues.
• Act as a subject matter expert and point of escalation for L1 and L2 technicians.
• Create new processes and documentation for IT hardware team.
• Collaborate with related departments to im.
• Collaborate with vendors on warranty replacements (RMA), create requests and manage.
• Improve support processes, documentation and training materials.

Requirements

• Knowledge of datacenters, and server equipment.
• Deep knowledge of IT hardware and practical experience of troubleshooting.
• Skills working with the Unix/linux operating system and command line.
• Experience with equipment monitoring, data analysis and presentation.
• Proactiveness and sense of responsibility.
• High proficiency in spoken and written English.

Bonus

• Skills of repairing electronics at the component level (SMD).
• Knowledge of network equipment and troubleshooting.
• Driving license type B.

Benefits & Perks

• Competitive compensation.
• Career growth and learning opportunities.
• Flexibility and work-life balance.
• Collaborative and innovative culture.
• Opportunity to work on impactful AI projects.
• International environment and talented teams.

Equal Opportunity Statement

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.