Intune Administrator

Cognizant; Helsinki; On-site; EUR 65,000 - 98,000; Full time

Job summary

Cognizant in Helsinki is seeking an experienced Intune Administrator to manage device enrolment, policies, and app delivery across Windows, macOS, iOS and Android.

You will work within an enterprise ITSM framework, coordinating with security and business stakeholders to keep devices compliant, secure, and up to date using Intune, Autopilot, and Entra ID.

Qualifications

• Must have 5–8+ years hands-on Intune admin experience in enterprise environments.
• Strong knowledge of Microsoft Intune, Windows Autopilot and Entra ID, and conditional access.
• Experience with SCCM/Configuration Manager co-management.
• Familiarity with Microsoft Defender for Endpoint and endpoint security.
• Ability to operate under ITSM processes and change/incident/problem controls.
• Proficiency in PowerShell and Microsoft Graph for automation.

Responsibilities

• Configure and operate enrolment for Windows, Apple, Android, and iOS devices including Windows Autopilot.
• Manage configuration profiles, compliance policies, security baselines and conditional access dependencies.
• Package and deploy applications via Intune, including Win32 delivery, and manage updates.
• Support co-management with SCCM where applicable and monitor device health and policy status.
• Integrate Intune with Entra ID and reporting services; troubleshoot enrolment and compliance issues.
• Automate tasks using PowerShell and Graph where authorised; handle ITSM tickets and changes.

Job description

Intune Administrator (d/f/m)

Permanent Employment – Finland

About Cognizant

Cognizant (Nasdaq-100:CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

About the Team / Business Unit

This role sits within our client's Infrastructure and Digital Workplace Services organisation, delivered by Cognizant as part of an updated enterprise support model. The team is responsible for the Endpoint & Modern Device Management tower, working closely with security, service management, and business stakeholders to keep the client's technology estate resilient, secure, and future-ready across Finland.

About You:

You bring hands-on expertise across Microsoft Intune, Windows Autopilot, and Entra ID conditional access, with experience packaging and deploying applications and troubleshooting enrolment and compliance issues across multiple device platforms.

Your Key Result Areas:

• Configure and operate enrolment for Windows, Apple, Android, and iOS devices, including Windows Autopilot.
• Manage configuration profiles, compliance policies, security baselines, update rings, application protection, and conditional access dependencies.
• Package, assign, deploy, update, and retire applications through Intune, including Win32 application delivery.
• Operate co-management and workload transition with Microsoft Configuration Manager / SCCM where applicable.
• Monitor device health, deployment status, compliance, encryption, endpoint security, and remediation outcomes.
• Integrate Intune with Entra ID, Microsoft Defender for Endpoint, Apple Business Manager, managed Google Play, and reporting services.
• Troubleshoot enrolment, policy, application, certificate, update, and compliance issues across supported device platforms.
• Automate operational tasks using PowerShell and Microsoft Graph where authorised.
• Handle incidents, requests, changes, problem records, knowledge articles, SOPs, and audit evidence through ITSM.

Required & nice to have Skills:

Must Haves:

1. 5-8+ years of hands‑on experience as a Intune Administrator (or equivalent Administrator role) within enterprise infrastructure environments.
2. Strong working knowledge of Microsoft Intune and Windows Autopilot and Entra ID, Conditional Access and device identity.
3. Demonstrated experience in SCCM / Configuration Manager co-management.
4. Working knowledge of Microsoft Defender for Endpoint and endpoint security.
5. Ability to work within enterprise change, incident, problem, security, audit, and service management (ITSM) controls.
6. Strong ownership, analytical troubleshooting, stakeholder communication, and documentation discipline.

Nice to Have/ Your chance to grow

1. Microsoft 365 Certified: Endpoint Administrator Associate
2. Relevant Azure or security certification
3. ITIL Foundation
4. Opportunity to broaden exposure across PowerShell, Graph, reporting and ITSM and continuous improvement initiatives within the account.