HPC Field Support Engineer

Bull; Finland; On-site; EUR 50,000 - 70,000; Full time

Job summary

Bull is seeking an HPC Field Support Engineer to work onsite in Kajaani, Finland. In this hands-on role, you will install, configure, and maintain advanced HPC and AI systems that enable large-scale research and industrial innovation.

You will interact with customers and internal teams, perform hardware replacements and Level 1 software troubleshooting, and travel occasionally across Europe to support deployments.

Qualifications

• Hands-on hardware experience with computer systems.
• Good knowledge of Linux environments.
• Scripting in Bash or similar.
• Understanding networking concepts.
• Ambitious to grow in HPC engineering.

Responsibilities

• Install, configure, and support high-end HPC & AI systems at key customer sites.
• Perform hardware replacements, diagnostics, and Level 1 system software troubleshooting.
• Act as the technical interface between the customer and Eviden’s backline support organization.
• Ensure system reliability, performance, and operational excellence.
• Participate in HPC deployments and upgrades across Europe (occasional travel).
• Contribute to continuous improvement and knowledge sharing within the European HPC team.
• Work with HPC environments used by government agencies, research institutions, universities, and enterprise customers.

Skills

Hardware maintenance

Linux

Shell scripting

Networking

HPC systems

Job description

Date: Oct 20, 2026

Ref. No: 551334

Location: FI

Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI.

Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies.

Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research.

We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.

About The Role

As an HPC Field Support Engineer, you will work onsite in Kajaani, supporting our High‑Performance Computing customers. In this hands‑on role, you will install, configure, and maintain advanced HPC and AI systems that enable large‑scale research and industrial innovation. You will handle hardware interventions, first‑line system software troubleshooting, system monitoring, and contribute to the overall reliability and performance of the HPC environment. You’ll collaborate with local and European HPC engineering teams and gain exposure to the full lifecycle of supercomputing systems.

What You Will Do

• Install, configure, and support high‑end HPC & AI systems at key customer sites
• Perform hardware replacements, diagnostics, and Level 1 system software troubleshooting
• Act as the technical interface between the customer and Eviden’s backline support organization
• Ensure system reliability, performance, and operational excellence
• Participate in HPC deployments and upgrades across Europe (occasional travel)
• Contribute to continuous improvement and knowledge sharing within the European HPC team
• You will work with HPC environments used by government agencies, research institutions, universities, and enterprise customers.

Technical Skills

• Hands‑on experience assembling, maintaining, or repairing computer hardware
• Good knowledge of Linux environments
• Shell scripting capabilities (Bash or similar)
• Understanding of networking concepts and network security
• Technical curiosity and motivation to grow within HPC engineering

Soft Skills

• Strong problem‑solving mindset and creative thinking
• Excellent verbal and written communication skills
• Ability to explain technical concepts clearly to non‑technical users
• Confidence interacting with technical stakeholders at different levels
• Ability to build trust and maintain strong customer relationships
• Good organizational skills and attention to detail.

Location

Kajaani, Finland

Why Join Us

• Work directly with state‑of‑the‑art HPC & AI technologies
• Gain exposure to supercomputing environments used by leading research and industry organizations
• Collaborate with highly skilled experts across Europe
• Grow into advanced HPC, systems engineering, or AI infrastructure roles.

As part of our comprehensive technical training program, you will receive practical training in hardware maintenance procedures, HPC cluster management tools, and high‑performance storage.

#Bull

Here, your ideas, your curiosity and your technical excellence directly shape the next era of advanced computing - unlocking enterprise value, accelerating scientific progress and driving positive impact for society.