Housekeeping Supervisor (Public Areas)

Strawberryhotels; Helsinki; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Staff discounts and family rates

Four complimentary hotel nights per year

Discounts on food and beverages

Job summary

Strawberryhotels is seeking a Housekeeping Supervisor for its Clarion Hotel in Helsinki. The role involves building and leading a public-area cleaning team to maintain high standards of cleanliness and guest satisfaction.

The ideal candidate will have at least 2 years in professional cleaning, strong leadership skills, and fluency in English. The position offers a permanent contract with a commitment of 90 hours per month, along with various benefits including staff discounts and complimentary hotel stays.

Qualifications

• Minimum 2 years of experience in professional cleaning, preferably in a hotel.
• Background in supervisory roles is advantageous.
• Fluency in Finnish is a significant advantage.

Responsibilities

• Build and lead a high-performing cleaning team.
• Ensure public areas meet premium standards.
• Coordinate task assignments and manage stock levels.

Skills

Professional cleaning experience

Team leadership

Fluency in English

Knowledge of cleaning products

Tools

Digital property management systems

Staff-scheduling software

Job description

Overview

At Clarion Hotel Helsinki we are redefining premium hospitality with urban sophistication, excellent service, and an atmosphere that is both vibrant and welcoming.

Role Overview

We are looking for a new Housekeeping Supervisor for Public Areas. As part of the Rooms Division, you will build and lead a high‑performing public‑area cleaning team to maintain the hotel’s standards and support guest experience.

Responsibilities

• Help build a new team, onboard and train public‑area cleaners; create a culture of pride and ownership of the hotel’s appearance.
• Keep public areas clean and maintained to Clarion’s premium standards.
• Coordinate task assignments and rota with the Rooms Division Manager to ensure 24/7 coverage.
• Oversee chemical management and ensure the team follows Nordic Swan Ecolabel standards and safety protocols.
• Manage the stock levels for cleaning supplies and equipment, focusing on cost‑efficiency without compromising quality.
• Work closely with the Rooms Division and F&B teams to coordinate cleaning around events and high‑traffic periods.
• Respond to guest requests and address concerns promptly.
• Contribute to the team’s success in guest satisfaction, employee satisfaction, and financial goals.

Requirements

• Minimum 2 years of experience in professional cleaning, preferably within a hotel or high‑end commercial environment in Finland.
• Finnish residence and work permit.
• Background in supervisory or team‑leadership roles.
• Knowledge of cleaning products and techniques.
• Fluency in English required; Finnish fluency is a significant advantage.
• Proficiency in digital property management systems (PMS), staff‑scheduling software, and knowledge of Finnish labour law and collective agreements is an advantage.
• A proactive approach and willingness to go the extra mile.
• Reliability, punctuality, and a positive attitude.
• Ability to work independently and as part of a team.
• Physical capability to work in an active role, involving bending, lifting, and standing for extended periods.

Employment Details

Permanent position with a 90‑hour monthly commitment over 3 weeks, following MARA TES guidelines. Shifts include early mornings, late evenings, and weekends.

Benefits

• Fast‑paced, inspiring work environment where your contributions are valued.
• Opportunities for growth and development within the dynamic group.
• Staff discounts and family‑and‑friends rates across our hotels.
• Four complimentary hotel nights per year.
• Discounts on food and beverages at our restaurants and bars.
• Exclusive deals on travel, shopping, and additional perks.

EEO Statement

Clarion Hotel is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, or other protected status.