Dining Room Supervisor

Sokotel Oy; Helsinki; On-site; EUR 24,000 - 32,000; Part time

Benefits offered by this job

Employee benefits

Discounts

Health services

Professional development

Job summary

Sokotel Oy in Helsinki seeks a dining room supervisor to support Pauli's Pizza & Grill, Bar HKI, breakfast, and meetings. The role focuses on Pauli's and involves leading shift teams, organizing schedules, and delivering high-quality service in a busy hotel restaurant environment.

The position is permanent and part-time (90 hours/3 weeks), with opportunities to develop skills and benefit from S-group programs and employee discounts. Start date by agreement.

Qualifications

• Minimum one year of experience in restaurant or hospitality roles.
• Excellent customer service skills.
• Ability to lead and coordinate a team.
• Good communication and problem-solving skills.

Responsibilities

• Act as a senior for the shift team and enable their success in their work.
• Lead shifts by organizing schedules and ensuring high-quality, efficient operations.
• Create memorable guest experiences by maintaining service standards.
• Report to the restaurant manager.

Skills

Excellent customer service

Leadership

Shift coordination

Team coordination

Restaurant industry experience

Hygiene and alcohol service

Communication skills

Job description

Dining room supervisor sought for Solo Sokos Hotel Helsinki. The hotel is a charming city hotel in the heart of Helsinki. We are looking for an experienced dining room supervisor who is enthusiastic about service and sales to join Solo Sokos Hotel Helsinki's skilled and professional restaurant team. The role is versatile and covers all hotel restaurants: Pauli's Pizza & Grill, Bar HKI, breakfast and meetings. The main focus is Pauli's. We offer a permanent and part-time contract (90 hours / 3 weeks). As a dining room supervisor, you will act as a senior for your shift team and enable their success in their work. In leading the shift, it is important to be able to organize shifts and combine high-quality and efficient operations, using positive example even in busy environments. You will play a key role in creating memorable experiences for our guests. You report to the restaurant manager.

WHAT WE OFFER:

varied tasks, strong support and a professional work community, opportunity to learn, develop and expand own skills, S-group employee benefits, store/restaurant/hotel discounts, comprehensive occupational health services and broader insurance coverage.

WHAT WE EXPECT:

Willingness to create service experiences that exceed expectations in every encounter with guests, friendly and resourceful attitude and flexibility, readiness to work in shifts with evening focus, good communication skills within a team and ability to get people to work well together, shift leadership skills and experience in the restaurant industry, hygiene and alcohol service pass.

The position is permanent, hours 90 h/3 weeks. Start date by agreement.

We process applications during the selection and will fill the role when a suitable candidate is found.

Contact restaurant manager Oona Danielsbacka at [phone].

Eezy Oyj acts as Sokotel's official recruitment partner. We hire at Sokotel on a permanent basis. Sokotel Oy is part of S-group. We operate fourteen Sokos Hotels and eight Radisson Hotels in Finland. Sokotel Oy operates in the Helsinki metropolitan area, in Tampere and in Oulu. Sokotel has been awarded Finland's most inspiring workplaces and the Good Mind workplace certificate. People, growth and development are at the core of our operations, and we guarantee good leadership. Sokotel is a smoke-free workplace. With us you influence Finnish consumer decisions, future retail, development of digital services and Finland's best customer service through diverse work tasks. We offer jobs and opportunities for growth for various experts in different industries and locations. Our deal includes Finland's widest range of employee benefits and the best colleagues.

Read more: https://s-rymaFI.fi/en/careers

• Minimum one year of experience in restaurant or hospitality roles
• Excellent customer service skills
• Ability to lead and coordinate a team
• Good communication and problem-solving skills