Guest Experience Associate: Front Desk & Restaurant

Basecamp & Adventure Oy; Enontekiö; On-site; EUR 25,000 - 35,000; Full time

Job summary

Basecamp & Adventure Oy in Enontekiö, Finland, is looking for a hotel and restaurant worker to join our front-of-house team. In this role, you will assist guests by checking them in, explaining hotel facilities, and providing exceptional service at our à la carte restaurant AIKA.

The position is temporary for the autumn season from August to September 2026. Candidates should have prior experience in hospitality and possess a Finnish hygiene and alcohol pass.

Qualifications

• Prior experience working in a hotel and à la carte restaurant.
• Proficiency in Finnish is preferred but not mandatory.
• Must have the ability to handle pressure.

Responsibilities

• Check guests in and out at reception.
• Explain hotel facilities and nearby attractions.
• Assist guests with booking outdoor experiences and other services.
• Manage guest communication via e‑mail and other booking channels.
• Serve breakfast, lunch, and dinner at the restaurant.
• Maintain cleanliness of dining area, dishes, and bar.

Skills

Guest-oriented team player

Multitasking

Education

Finnish hygiene and alcohol pass

Job description

Basecamp & Adventure Oy in Enontekiö, Finland, is looking for a hotel and restaurant worker to join our front-of-house team. In this role, you will assist guests by checking them in, explaining hotel facilities, and providing exceptional service at our à la carte restaurant AIKA.

The position is temporary for the autumn season from August to September 2026. Candidates should have prior experience in hospitality and possess a Finnish hygiene and alcohol pass.