Global Data Centre Operations Leader

EOS IT Solutions; Helsinki; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

EOS IT Solutions is seeking a Data Center Service Operations Manager to oversee and lead operations across multiple data centres in Europe and the UK, including planning, governance, and service delivery. You will drive cross-functional collaboration, ensure SLAs are met, and optimise resources across locations.

The role emphasizes process improvement, risk management, and clear stakeholder communication, with a focus on high-quality service delivery and operational excellence in a global

Qualifikationen

• Proven experience managing global technical teams supporting server deployments and operational environments.
• Experience driving process improvements and systems development, including automation to streamline workflows.
• Experience managing change control and maintenance in production environments.

Aufgaben

• Lead cross-functional teams in planning, execution, and delivery of data centre and server operations initiatives.
• Develop and manage comprehensive project plans including scope, timelines, budgets, and risk management.
• Build and maintain relationships with internal stakeholders, vendors, and subcontractors.
• Oversee allocation of personnel, equipment, and materials across projects and operations.
• Establish and maintain quality control measures to ensure compliance with standards and SLAs.
• Proactively identify risks and develop mitigation strategies to minimize disruption.
• Prepare and present status reports, updates, and performance metrics to leadership and clients.
• Drive post-project reviews and continuous improvement initiatives.

Kenntnisse

Leadership

ITIL

Service Management

Cross-functional Collaboration

Project Management

Automation

Global Operations

Ausbildung

Bachelor's degree in IT/Computer Science

Tools

ITIL framework

Automation tools

Data center operations tooling

Jobbeschreibung

EOS IT Solutions is seeking a Data Center Service Operations Manager to oversee and lead operations across multiple data centres in Europe and the UK, including planning, governance, and service delivery. You will drive cross-functional collaboration, ensure SLAs are met, and optimise resources across locations.

The role emphasizes process improvement, risk management, and clear stakeholder communication, with a focus on high-quality service delivery and operational excellence in a global