Global Data Center O&M Shift Supervisor

TikTok; Kouvola; On-site; EUR 60,000 - 80,000; Full time

Job summary

TikTok is seeking an experienced professional to oversee global data center infrastructure operations, maintenance, and emergency response from its Kouvola, Finland team. The role includes coordinating with on-site facility managers, vendors, and global teams to ensure service continuity and risk mitigation.

The ideal candidate has 3+ years in data center O&M, strong Chinese and English communication, and a proven ability to manage resources and incidents across multiple sites.

Qualifications

• 3+ years of experience in data center infrastructure O&M.
• Familiarity with emergency management procedures.
• Fluency in English; Chinese language skills are required for China market coordination.

Responsibilities

• Oversee operation, maintenance and emergency response for global data center infrastructure.
• Escalate and report major risks; coordinate resources for closed-loop O&M management.
• Drive implementation and supervision of O&M management systems across data centers.

Skills

Data center O&M

Emergency management

Cross-team coordination

Stakeholder management

Documentation

Data analysis

Operating procedures

Tools

Office tools

Data tools

Job description

TikTok is seeking an experienced professional to oversee global data center infrastructure operations, maintenance, and emergency response from its Kouvola, Finland team. The role includes coordinating with on-site facility managers, vendors, and global teams to ensure service continuity and risk mitigation.

The ideal candidate has 3+ years in data center O&M, strong Chinese and English communication, and a proven ability to manage resources and incidents across multiple sites.