Floor Host

ISS Palvelut Oy; Helsinki; On-site; EUR 25,000 - 28,000; Full time

Benefits offered by this job

Rewards program

Safety measures

Wellness perks

Job summary

ISS Finland is seeking a Floor Host for a full-time, on-site role based in Helsinki, Vallila. You will help ensure smooth daily operations and deliver a high-quality experience to employees and visitors, moving around the premises to maintain spaces and furniture and support development ideas for work areas.

Typical shifts are Weekdays 6:00–18:00. Salary is at least 2235 €/month with potential increase to 2300–2500 €/month based on qualifications; ISS Finland emphasizes growth, training

Qualifications

• Excellent customer service and communication skills.
• Ability to work independently and manage multiple tasks.
• Willingness to work on-site in Helsinki and support facilities operations.

Responsibilities

• Observe and enhance user experience at the offices.
• Move between buildings and floors to monitor spaces and furniture.
• Use Microsoft Office, email, and electronic systems.
• Provide high-quality service to employees and visitors.

Skills

Customer service

Teamwork

Communication

Tools

Microsoft Office

Email

Job description

Role Overview

The Floor Host is a full-time, on-site position based in Helsinki, Vallila, responsible for ensuring smooth daily operations at the main premises of our key client and for overall guest and staff experience. The role involves moving around our facilities to ensure everything is in good order, being attentive to issues that require action, and providing high-quality service to employees and visitors. You will actively contribute to improving the workspace experience by suggesting improvements related to spaces, movement, and services, and by ensuring furniture and workstations function properly while proposing development ideas related to work areas. You will enjoy interaction and work to ensure a successful day for everyone using the property and its premises. We offer top-quality service experiences daily and handle tasks promptly, going beyond client expectations.

Key Responsibilities

Responsibilities include observing and enhancing user experience at the offices. We expect you to work independently, manage multiple tasks simultaneously, and frequently move between buildings and floors. You will use Microsoft Office applications, email, and various electronic systems; strong IT skills are required. Typical shifts are weekdays 6:00–18:00.

Contract and Compensation

The role is full-time (37.5 h/week) and permanent, starting as soon as possible per the agreement. Salary is at least the Facilities Services collective agreement pay grade of 4 (2235 €/month) with possible increase based on completed qualifications; total pay can reach 2300–2500 €/month depending on experience.

Workplace Culture

We offer a workplace with growth, training opportunities, and a welfare-driven culture. We look for someone who enjoys teamwork, prioritises customer service, and is capable of contributing to a positive office atmosphere. The company is ISS Finland, part of a global leader in facility and workplace services, employed by more than 7,000 people in Finland and operating nationwide.

Benefits & Perks

• strong rewards program and comprehensive occupational health and safety measures
• safe work environment with protective equipment, attire, thorough induction, and a proactive safety culture
• leisure-time exercise and culture benefit and other perks

Equality & Diversity

We value diversity and are committed to helping you grow within the ISS organization.