Finnish Speaker - Fully Paid Relocation to Sofia

Mercier Consultancy Group; Finland; On-site; EUR 19,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

Career development

Inclusive team

Life in Bulgaria

Job summary

Mercier Consultancy Group is hiring Finnish-speaking Customer Support professionals for an on-site role in Sofia, Bulgaria. The position offers a fully paid relocation package and a competitive salary with a monthly bonus.

You will handle Finnish-language inquiries via phone, email and live chat, ensuring high-quality service. The role includes training, onboarding, and ongoing development within a multinational team.

Qualifications

• Native or fluent Finnish language skills (spoken and written).
• Solid working knowledge of English (B2 level or above).
• Previous experience in customer support or call centre is advantageous.

Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
• Identify, diagnose, and resolve inquiries and issues in a timely, professional manner.
• Maintain detailed records of all interactions in CRM and ticketing systems.

Skills

Finnish language

English proficiency

Customer service

Tools

CRM systems

Ticketing software

Job description

Mercier Consultancy Group is hiring Finnish-speaking Customer Support professionals for an on-site role in Sofia, Bulgaria. The position offers a fully paid relocation package and a competitive salary with a monthly bonus.

You will handle Finnish-language inquiries via phone, email and live chat, ensuring high-quality service. The role includes training, onboarding, and ongoing development within a multinational team.