Field Sales Supervisor, Finland

Apple Inc.; Helsinki; On-site; EUR 55,000 - 90,000; Full time

Job summary

Apple Inc. is seeking a Sales Supervisor in Helsinki to lead a POS-based team across partner stores and drive premium customer experiences.

You will coach Advisors, develop talent, and ensure merchandising standards align with Apple’s vision, while collaborating with the local retail account team on promotions. You will spend substantial time in stores, building relationships with partner leadership and Apple teams to exceed sales targets and deliver exceptional experiences across the Apple

Qualifications

• Minimum of 5 years of related experience.
• Ability to build, lead, and develop inclusive teams and retain talent.
• Outstanding collaboration and influencing skills.
• Strong communication, engagement, and relationship-building with trust.
• Motivate and inspire others and advocate for Apple’s values.
• Empathy and resilience to support a diverse team, navigate ambiguity, and embrace change.
• Time management and ability to work independently.
• Experience in leading technology sales or solution-based selling is a plus.
• Ability to review processes and develop new solutions, including leveraging AI to drive efficiency.

Responsibilities

• Lead a POS-based sales team to elevate the Apple sales journey in partner stores.
• Coach, develop and role-model behaviours of Advisors.
• Build and cultivate relationships with POS leadership and Apple partner resellers.
• Motivate team and partner POS leadership to exceed goals.
• Review and communicate business results with team and partner stakeholders.
• Spend majority of time in stores across the country or territory.
• Lead and develop ASCs and Advisors to drive partner Apple business.
• Ensure Apple fixtures and merchandising are up to date and maintained.
• Utilise Apple tools such as Storefront and Apple Sale Coach & Guide.
• Deliver frequent business reviews to partner store leadership.
• Collaborate with local Apple retail account team on promotional plans.

Skills

Leadership

Team building

Coaching

Influencing

Communication

Relationship building

Trust & integrity

Empathy

Resilience

Time management

Independence

Sales strategy

Problem solving (AI)

Job description

Helsinki, Uusimaa, Finland Sales and Business Development

The people here at Apple donʼt just craft products — they build the kind of wonder thatʼs revolutionised entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.Appleʼs Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, in many ways, is the face of Apple to our largest customers.

Description

The newly established North Field Sales organisation is designed to deliver unparalleled customer experiences. The team will secure impeccable merchandising standards aligned to Apple’s vision and drive sales and motivate partner staff in the stores with the most premium Apple Shops.

Responsibilities

• Within this dynamic environment, you will lead a POS (Point of Sales) based sales team to elevate and optimise the Apple sales journey within our partners stores. As a Supervisor spend your days coaching, developing and role-modeling the behaviours of a successful sales Advisor. You help your team build impactful relationships in their POS while cultivating your own relationships with same POS leadership. Adaptable and flexible by nature, you’re a clear and direct communicator and dedicated to making an impact with and through others.
• You will motivate your team and partners POS leadership to exceed their goals. You will review and communicate business results with your team and relevant partner stakeholders.
• In this position, you will:
• Spend the majority of your time in stores across your country or territory, with your team and Apple partner resellers.
• Lead, build and develop a team of ASCs and Advisors to drive the partner’s Apple business within their specific POS. Provide encouragement and support to help team members meet sales targets through training coaching and regular check-ins. Ensure team builds strong product knowledge overcome objections and effectively advocate for Apple solutions.
• Hold your team accountable for ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apple's standards and planogram per store. This includes supporting new deployment projects, product launches, campaigns, preservation work as well as daily cleaning and documentation.
• You’ll secure that your team adopts and proactively utilises the Apple tools at their disposal such as Storefront, Apple Sale Coach & Guide and provide feedback to improve these.
• Deliver frequent business reviews and performance updates to partner store leadership.
• Collaborate closely with with the local Apple retail account team to be on top of and communicate latest promotional plans to Field team, and provide feedback from the Field team to account team.

Minimum Qualifications

• Minimum of 5 years of related experience.
• Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support.
• Outstanding collaboration and influencing skills.
• Ability to communicate effectively, engage actively, and build strong relationships internally and externally by instilling trust and integrity.
• Ability to motivate and inspire others and advocate for Apple’s values.

Preferred Qualifications

• Empathy and resilience to support the needs of a diverse team, navigate ambiguity, and embrace change.
• Ability to prioritise time effectively and work independently.
• Background leading or supporting a technology sales or solution-based selling team and/or inspiring others within a dynamic, customer-centric environment is a plus.
• Proven ability to critically review existing processes, identify opportunities to streamline workflows, and develop new solutions, including leveraging AI and emerging technologies to drive efficiency and innovation.

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