Director, Service Sales

Valmet; Vantaa; On-site; EUR 140,000 - 200,000; Full time

Job summary

Valmet is seeking a Director of Service Sales to drive the growth of our Flow Control service business and lead a global team of service specialists supporting Market Area sales worldwide.

This high-visibility role requires a commercially driven leader who can build client value, collaborate across borders, and deliver sustainable results while traveling internationally as needed.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• +7 years’ experience in equipment sales, service sales, or a combination of both.
• Experience in leading, coaching and developing teams and organizations.
• Good understanding of process industries, plant operations, reliability, maintenance and safety requirements.
• Sound knowledge of Flow Control products and services or similar industrial solutions.
• Strong analytical capabilities; Excel proficiency is considered an advantage.
• Fluent English skills, both written and spoken.
• Willingness to travel internationally when needed, approximately 80 days per year.

Responsibilities

• Drive global service sales growth through improved aftermarket yield and targeted initiatives including maintenance shutdowns, service agreements, digital services, capital-to-service opportunities and major revamps.
• Work closely with customers to understand operational, maintenance, safety, environmental and compliance objectives, while identifying opportunities to create value and grow revenue.
• Lead and develop a global team of service specialists supporting strategic sales opportunities and customer projects.
• Improve planning, preparation and execution quality to increase customer satisfaction and help customers achieve their KPIs.
• Support local sales organizations by providing service sales expertise, allowing greater focus on additional customer opportunities.
• Promote the sharing of best practices, lessons learned and successful service concepts across the global Flow Control organization.
• Track and measure results and value creation delivered to Market Area sales organizations.

Skills

Team leadership

Analytical skills

Excel

Fluent English

Education

Bachelor’s or Master’s degree in a relevant field

Job description

Are you ready to take the next step in your career and lead global service sales growth?

Valmet is a global leader in flow control solutions and services. Our valves, pumps and valve automation technologies are known for quality, reliability and highest safety. Our customers operate in pulp, paper and board industry, mining and metals, chemicals, refining, energy and many other process industries. With our market-leading expertise, products and services we are committed to bring our customer’s business forward.

We are now looking for a Director, Service Sales to drive the growth of Flow Control service business and lead a team of service specialists supporting Market Area sales efforts worldwide. This is a highly visible global leadership role where you will directly influence service business growth, customer success and long-term strategic development. You will collaborate with colleagues and customers around the world, shape service sales excellence and contribute to sustainable customer performance.

This position can be located in any of Valmet major locations globally.

What you’ll do

• Drive global service sales growth through improved aftermarket yield and targeted initiatives including maintenance shutdowns, service agreements, digital services, capital-to-service opportunities and major revamps.
• Work closely with customers to understand operational, maintenance, safety, environmental and compliance objectives, while identifying opportunities to create value and grow revenue.
• Lead and develop a global team of service specialists supporting strategic sales opportunities and customer projects.
• Improve planning, preparation and execution quality to increase customer satisfaction and help customers achieve their KPIs.
• Support local sales organizations by providing service sales expertise, allowing greater focus on additional customer opportunities.
• Promote the sharing of best practices, lessons learned and successful service concepts across the global Flow Control organization.
• Track and measure results and value creation delivered to Market Area sales organizations.

Expectations for you

• Bachelor’s or Master’s degree in a relevant field
• +7 years’ experience in equipment sales, service sales, or a combination of both.
• Experience in leading, coaching and developing teams and organizations
• Good understanding of process industries, plant operations, reliability, maintenance and safety requirements.
• Sound knowledge of Flow Control products and services or similar industrial solutions is a plus.
• Strong analytical capabilities; Excel proficiency is considered an advantage.
• Fluent English skills, both written and spoken
• Willingness to travel internationally when needed, approximately 80 days per year.

To succeed in this role

You are a commercially driven and customer-focused leader with a curious mindset and a passion for continuous learning. You quickly grasp new concepts, adapt to changing business environments, and turn insights into actions that create value for customers and the business. Combined with your strong communication, negotiation, and stakeholder management skills, this enables you to successfully lead teams, influence stakeholders, and drive growth in a global environment.

We also expect you to align with Valmet’s Leadership Principles—practical behaviours that guide how we lead, collaborate, and succeed together:

• Take accountability – Act with ownership, set clear expectations, and follow through
• Lead with courage – Champion change, try bold ideas, and learn quickly
• Build on trust – Listen to understand, be open, and create psychological safety
• Collaborate for growth – Work across boundaries, value diverse perspectives, and focus on customer value

We offer

An exciting opportunity to lead and shape the future of our global service sales business in a market-leading technology company. In this role, you will work with customers, sales teams, and service experts across the world, driving business growth and creating long-term value for our customers. You will be part of an international and collaborative working environment where your ideas and leadership can make a real impact. We offer diverse career development opportunities, the support of a global network of experienced professionals, and the chance to contribute to sustainable industrial performance through innovative service solutions.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission‑critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. At Valmet, diversity of thought drives innovation. We are committed to a respectful and inclusive environment, where people can be themselves and are supported to contribute at their best. We welcome applicants from all backgrounds and make hiring decisions based on skills, experience, and potential, never on personal characteristics such as gender, gender identity, age, ethnicity, nationality, disability, neurodiversity, religion, sexual orientation, or political views.