Data Center Operations Manager

DAMAC Digital; Helsinki; In loco; EUR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

DAMAC Digital is seeking an experienced Operations Manager to lead the day-to-day operation of a mission-critical data center facility in Lohja. You will drive safe, reliable, and efficient site performance while meeting customer SLAs and industry standards.

In this leadership role, you will oversee critical infrastructure, maintenance programs, incident management, and service delivery across a 24x7 environment, partnering with engineering, security, HSE, and vendors to enable growth and peak

Competenze

• Bachelor's degree in electrical or mechanical engineering.
• Certifications in Data Center Operations or related fields are advantageous.
• Experience in data center operations or critical facilities with 24x7 uptime requirements.

Mansioni

• Lead all day-to-day data center operations, ensuring safe, reliable, and efficient site performance.
• Maintain operational readiness of critical infrastructure, including electrical, mechanical, security, and monitoring systems.
• Ensure compliance with customer SLAs, operational procedures, statutory requirements, and internal standards.
• Lead incident, change, problem, and risk management processes across the facility.
• Drive preventative and predictive maintenance programs to maximize uptime and asset performance.
• Oversee operational monitoring and reporting through DCIM, BMS, EPMS, CAFM/CMMS, and business intelligence platforms.
• Manage critical incidents, escalations, and recovery activities within a 24x7 operational environment.
• Lead site operational teams, contractors, and service partners to achieve performance, safety, and reliability objectives.
• Ensure audit readiness and compliance with customer, regulatory, and industry requirements.
• Develop operational KPIs, reporting frameworks, and continuous improvement initiatives to enhance service delivery and efficiency.
• Collaborate with customer, engineering, construction, security, HSE, and vendor teams to support business objectives and future growth.

Conoscenze

Leadership

24x7 Operations

Incident Management

Stakeholder Management

Communication

Formazione

Bachelor's Degree in Electrical/Mechanical Engineering

Strumenti

DCIM

BMS

EPMS

CMMS/CAFM

UPS Systems

HVAC Systems

Descrizione del lavoro

We are seeking an experienced Operations Manager to lead the day-to-day operation of a mission-critical data center facility in Lohja.

This role is accountable for the safe, reliable, and efficient operation of the site, ensuring maximum uptime, operational excellence, regulatory compliance, and outstanding customer service. You will lead critical facility operations, maintenance activities, service delivery, incident management, and continuous improvement initiatives while ensuring adherence to customer SLAs and industry best practices.

As the operational leader of the site, you will drive a culture of safety, accountability, reliability, and performance across a 24x7 data center environment.

Key Responsibilities

• Lead all day-to-day data center operations, ensuring safe, reliable, and efficient site performance.
• Maintain operational readiness of critical infrastructure, including electrical, mechanical, security, and monitoring systems.
• Ensure compliance with customer SLAs, operational procedures, statutory requirements, and internal standards.
• Lead incident, change, problem, and risk management processes across the facility.
• Drive preventative and predictive maintenance programs to maximize uptime and asset performance.
• Oversee operational monitoring and reporting through DCIM, BMS, EPMS, CAFM/CMMS, and business intelligence platforms.
• Manage critical incidents, escalations, and recovery activities within a 24x7 operational environment.
• Lead site operational teams, contractors, and service partners to achieve performance, safety, and reliability objectives.
• Ensure audit readiness and compliance with customer, regulatory, and industry requirements.
• Develop operational KPIs, reporting frameworks, and continuous improvement initiatives to enhance service delivery and efficiency.
• Collaborate with customer, engineering, construction, security, HSE, and vendor teams to support business objectives and future growth.

What We're Looking For

• 8+ years of experience within data center operations, critical facilities, mission-critical infrastructure, or similar high-availability environments.
• Experience leading 24x7 operational teams and managing critical incidents.
• Strong knowledge of maintenance management, operational governance, and risk management, and business continuity.
• Experience working within customer-facing environments with demanding uptime and service level requirements.
• Proven ability to lead operational teams, contractors, and third-party service providers.
• Strong communication, stakeholder management, and leadership skills.

Strong understanding of:

• Data Center Operations
• Critical Power Infrastructure
• UPS Systems
• Standby Generators
• HVAC and Cooling Infrastructure
• Building Management Systems (BMS)
• Electrical Power Monitoring Systems (EPMS)
• Data Center Infrastructure Management (DCIM)
• Computerized Maintenance Management Systems (CMMS)

Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline.
• Additional certifications in Data Center Operations, Critical Facilities, Operations Management, or Project Management are advantageous.