Chief AI-Native Product & Experience Leader

Futurice

Helsinki

On-site

EUR 120,000 - 180,000

Full time

14 days+

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Job summary

Futurice is seeking a senior leader to drive AI-native product development and customer experience transformation. You will shape services, lead multidisciplinary teams, and translate complex client needs into actionable AI-powered strategies and roadmaps.

You will work with design, engineering, data and product teams to deliver high-impact digital products and services, balancing ambition with feasibility and ethical AI considerations.

Qualifications

  • Strong senior leadership background in digital product development and AI-enabled services.
  • Proven experience leading multidisciplinary client engagements across strategy, design, product, data and engineering.
  • Experience driving change across services or operating models, not only individual projects.
  • Excellent ability to translate business needs into product strategies and delivery roadmaps.
  • Strong client advisory skills with ability to engage senior stakeholders.

Responsibilities

  • Shape and evolve Futurice Nordic’s AI-native product development offerings for clients.
  • Define how AI changes delivery of services from discovery to continuous improvement.
  • Develop service line points of view on adaptive experiences and personalization.
  • Lead multidisciplinary teams across design, product, software, data and AI.
  • Translate client needs into compelling product strategies and delivery roadmaps.
  • Support sales by articulating AI-driven value and differentiators.

Skills

Senior leadership
Digital product development
AI strategy
Client advisory
Cross-functional leadership
Agile delivery

Job description

Futurice is seeking a senior leader to drive AI-native product development and customer experience transformation. You will shape services, lead multidisciplinary teams, and translate complex client needs into actionable AI-powered strategies and roadmaps.

You will work with design, engineering, data and product teams to deliver high-impact digital products and services, balancing ambition with feasibility and ethical AI considerations.

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