Café Manager and Café Shift Leader

The Icebreaking Company Oy; Kemi; Sur place; EUR 22 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive employee benefits

International work community

Résumé du poste

The Icebreaking Company Oy seeks a Café Manager and a Café Shift Leader for the winter season in Kemi Lapland to launch a new Café concept. You will be responsible for smooth day-to-day operations, staff duties, product display, orders, and ensuring hygiene and compliance with self-monitoring guidelines.

You will oversee daily activities, the quality of customer service, and team leadership, while also participating in hands-on customer service and sales development.

Qualifications

• Experience in the café, restaurant or tourism industry.
• Excellent customer service and interpersonal skills.
• Proactive attitude and strong organizational skills.
• Ability to lead a team.
• Fluency in English and good Finnish language skills.

Responsabilités

• Manage day-to-day operations of the new Café concept.
• Organize staff duties, product display, and orders.
• Ensure hygiene and compliance with self-monitoring guidelines.
• Oversee daily activities and customer service quality, and lead the team.
• Participate in hands-on customer service and sales development.

Connaissances

Customer service

Interpersonal skills

Team leadership

Organizational skills

English fluency

Finnish language skills

Description du poste

We are seeking a Café Manager and a Café Shift Leader for the winter season in Kemi Lapland to launch a new Café concept.

In this role, you will be responsible for the smooth day to day operations of the new Café concept, organizing staff duties, product display, placing orders, and ensuring hygiene and compliance with self monitoring guidelines. You will oversee daily activities, the quality of customer service, and team leadership. You will also participate in hands on customer service and sales development.

We look for:

• experience in the Café, restaurant or tourism industry
• excellent customer service and interpersonal skills
• a proactive attitude and organizational skills
• the ability to lead a team
• fluency in English and good Finnish language skills

We offer:

• a diverse and responsible role
• a highly engaging Café concept
• the opportunity to develop operations and the customer experience
• a pleasant, international work community and clientele
• competitive employee benefits

Work begins with training in Helsinki on October 15th. The initial contract covers the winter season, running until March 31st, 2027.

Osaamisalue: Asiakaspalvelu, Hallinto- & toimistotehtävät, Hotelli-, ravitsemus- & matkailuala