Workplace Administrator – Microsoft 365 (REMOTO)

CAS Training; Spain; On-site; EUR 32,000 - 52,000; Full time

Job summary

CAS Training is seeking a Workplace Administrator for Microsoft 365 to manage and support the Microsoft 365 environment on-site in Valencia. The role focuses on maintaining smooth operations and user support.

You will handle admin tasks across Exchange and SharePoint, use the Microsoft 365 Admin Center, troubleshoot issues, and coordinate with the Workplace team to meet contract requirements.

Responsibilities

• Responsible for administration and operational support of the Microsoft 365 environment.
• Handle day-to-day admin, operation and support of Microsoft 365 workplace services.
• Ensure service continuity and assist resolution of incidents and requests.
• Microsoft 365 administration and Exchange administration.
• SharePoint administration.
• Operate via the Microsoft 365 Admin Center.
• Manage and follow up on incidents and service requests.
• Troubleshoot and resolve issues affecting Microsoft 365 services.
• Escalate and manage support cases with Microsoft when needed.
• Coordinate with the Workplace team and comply with contract procedures.
• Provide on-site support at Valencia customer premises when required.

Job description

The Workplace Administrator – Microsoft 365 is responsible for the administration and operational support of the Microsoft 365 environment.

The role covers the day-to-day administration, operation and support of the Microsoft 365 workplace services included in the project scope, ensuring service continuity and supporting the resolution of incidents and requests related to the platform.

The technical scope includes:

Microsoft 365 administration

Exchange administration

SharePoint administration

Operational management through the Microsoft 365 Admin Center

Management and follow-up of Microsoft 365 incidents and service requests

Troubleshooting and resolution of issues affecting Microsoft 365 services

Escalation and management of support cases with Microsoft when required

Coordination with the other members of the Workplace team

Compliance with the operational procedures and service requirements defined for the contract

On-site support at the customer premises in Valencia when required