M365 Engineer

Digital Links Inc; Málaga; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Digital Links Inc. seeks a skilled M365 Engineer to oversee enterprise-level Microsoft 365 services, including Exchange Online, SharePoint, Teams and Entra ID. You will work under the DSM Team Lead, collaborating with DSM members and clients across Europe.

The role requires 4+ years in email/identity infrastructure, customer-facing experience, scripting skills, and ITIL awareness. On-site/remote with international delivery locations in Europe.

Qualifications

• Experience in managing large, multi-site email and identity infrastructure.
• Proven ability to work with Cloud and M365 deployments for customers.
• Strong knowledge of Exchange Online, Defender, Purview and Entra ID.

Responsibilities

• Provide M365 tenant global administration and management.
• Administer Entra ID policies and governance.
• Configure and manage Exchange Online, OneDrive, Defender, Purview.
• Manage provisioning and lifecycle of Entra ID objects and licenses.
• Handle mail routing, hygiene, archiving, and e-discovery.
• Respond to M365 queries and participate in on-call roster.

Skills

Customer facing

Documentation

Analytical

Team work

Learning mindset

On-call readiness

Education

ITIL Certification

Microsoft 365 Certification

Tools

PowerShell

MS Graph

Exchange Online

Entra ID

Defender

Purview

SCOM

Job description

JOB DESCRIPTION

M365 Engineer

On-site / Remote

Spain, Valencia, Spain

Brindisi BR, Italy

[REDACTED]ified Comm[REDACTED]ications Administrator (Lot 3)

4+ yrs large multi-site email and identity infrastructure; 1+ yr M365 customer work; Exchange Online, Defender, Purview; Entra ID (Conditional Access, PIM, SSO/MFA); PowerShell and MS Graph; migration exposure; on-call.

ITSM / ISO 20000 and ITIL exposure; SCOM. Certs: Microsoft 365, other Microsoft, ITIL.

Required Profile

The consultant is expected to bring specialist or expert-level proficiency to deliver on-going support and administration of Microsoft 365 services, including Exchange, SharePoint, Teams, Entra ID and other related messaging and collaboration systems in the enterprise environments. The incumbent will work [REDACTED]der the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and [REDACTED]its.

Scope of Work / Duties of Consultant

• Provide M365 tenant global administration and management
• Administer the M365 tenant and Entra ID global policies according to the governance and best practices
• Administer and configure different M365 products like Exchange Online, OneDrive for Business, Defender, Purview
• Administer and manage provisioning and life cycle of Entra ID objects including members, guests, security groups, roles, enterprise applications, mail objects, M365 licenses provisioning and deprovisioning
• Manage mail routing and message hygiene, anti-malware and anti-spam protection, quarantine and mail relay
• Implement, manage and troubleshot online email archives and archiving and compliance policies, Persistent On hold and Advanced e-discovery f[REDACTED]ctionalities and perform data recovery
• Perform advance message tracking and non-delivery troubleshooting
• Manage identity security policies including Defender for Identity, SSO and MFA, Conditional Access policies configurations, RBAC control
• Configure and manage the Identity Governance features like entitlement management, PIM, access review
• Assist in responding to M365 related queries from end users in remote locations.
• Participate in the on call roster (for support outside of working hours)
• Perform other duties, as required

Required Technical Skills

The resource MUST have the following skills and experience:

• At least 4 years of experience in managing, operating, and maintaining a large, multi-site and complex email and identity infrastructure.
• At least one year of experience working with customers on Cloud and M365 specific solutions and deployments.
• Excellent knowledge of Microsoft Exchange Online, MS Defender, Purview and others.
• Excellent knowledge of MS Entra ID Identity in a complex environment (Entra Domain Services, B2B/B2C, Identity Protection, Identity governance, SSO, MFA, application registration, etc.).
• Very good knowledge in scripting, in particular PowerShell scripting and MS Graph to automate processes in Entra ID, MS Exchange Online and other M365 components.
• Exposure in migration projects from on-premisessystems to Microsoft 365 and/or tenant to tenant migration and related integration features.
• Excellent knowledge of English (both written and verbal).

The resource SHOULD have the following skills and experience:

• Exposure in Information Technology Service Management System (ITSM: ISO 20000), ITIL framework and other industry standard related best practices.
• Good [REDACTED]derstanding of Management and Monitoring tools such as SCOM.

Required Soft Skills

• Customer facing experience and oral comm[REDACTED]ication skills
• Ability to write documentation & reports
• Ability to grasp complex concepts, logical and analytical approach to solving problems
• Ability to work [REDACTED]der pressure and with minimum supervision
• Good interpersonal skills and ability to work in a team of diverse skills
• Willingness to improve knowledge and skills and learn new technologies

Desirable certifications

• Microsoft 365 Certification(s)
• Other related Microsoft Certification
• ITIL certification

2 resources M365 Engineer (Lot 3)

Delivery Location: Brindisi, Italy / Valencia, Spain (on-site), Region 3 - Eastern & Southern Europe.

Offer required for an initial contract of 6 months with possibilities of contract extensions based on performance.

Contract start date: As soon as possible