Warehouse Operator

Value Apothecaries; Madrid; On-site; EUR 24,000 - 32,000; Full time

Job summary

World Courier in Madrid is seeking a Warehouse/Dispatch Operative to load/unload shipments, supervise the driver team, and ensure accurate labeling, securing, and documentation.

You will use Cubixx, X-ACT, and Coldstream Select, monitor temperature controls, complete daily vehicle inspections, and report maintenance needs. A Category B license and at least three years' experience are required; flexible to rotating shifts.

Qualifications

• High school diploma or equivalent.
• Valid Category B driving license.
• Dangerous Goods certification/training provided by World Courier.
• Minimum of three years in a similar role.
• Flexible to rotating shifts.

Responsibilities

• Load and unload shipments safely and securely.
• Supervise driver team and coordinate resources.
• Secure and stow shipments during handling.
• Review shipment documents and verify addresses and counts.
• Plan collection and delivery routes and monitor timing.
• Prepare shipments using Cubixx, X-ACT, Coldstream Select.
• Maintain contact with Operations and document proof of service.
• Perform daily and weekly vehicle inspections.
• Report maintenance needs and incidents.
• Wear proper uniform and keep it in good condition.
• Care for company vehicle and mobile device used for business.
• Verify temperature monitoring for temperature-controlled shipments and upload results.
• Complete all assigned training by deadlines.
• Label each shipment per its requirements and manage inventory of packing materials.
• Handle Dangerous Goods per ADR/IATA.

Skills

Valid Category B driving license

Dangerous Goods certification/training

Excellent verbal and written comms

Team coordination

Education

High School Diploma/GED or equivalent

Tools

Cubixx

X-ACT

Coldstream Select

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

The incumbent of this position will be responsible for the following duties:

• Loading and Unloading: Carefully load and unload shipments onto and from vehicles, ensuring proper handling, securing, and transportation of goods.
• Driver Team Coordination: Supervise and coordinate the driver team to optimize resources and ensure efficient allocation of activities and assignments.
• Cargo Securing: Ensure that all shipments are correctly secured and stowed during loading and unloading operations.
• Shipment Documentation: Review all shipment-related documentation, ensuring it remains with the shipment at all times. Verify that addresses match across all documents and confirm that the shipment and piece count are correct. Plan collection and delivery routes and communicate any issues related to timing, packaging, temperature control, temperature monitoring devices, or location tracking equipment.
• Shipment Preparation: Prepare shipments and perform related activities using the systems designated for this purpose (Cubixx, X-ACT, Coldstream Select, etc.).
• Communication: Use communication equipment, when safe to do so, to maintain contact with the Operations team. Coordinate collections and deliveries, ensuring appropriate documentation is obtained as proof of service, either physically or through designated systems.
• Vehicle Inspections: Conduct daily and weekly inspections of the assigned vehicle and provide reports to the supervisor along with timesheets.
• Vehicle Maintenance: Report vehicle maintenance requirements and any incidents or accidents involving the assigned vehicle.
• Uniform Compliance: Wear the appropriate company uniform and ensure it is maintained in excellent condition.
• Vehicle and Mobile Device Care: Maintain the company vehicle and mobile phone in good condition and use them exclusively for business purposes.
• Temperature Monitoring: Verify temperature monitor readings, temperature-controlled packaging, and associated documentation for shipments requiring temperature control. Upload monitoring results into the corresponding systems.
• Training Compliance: Complete all assigned training activities within the established deadlines.
• Labeling and Identification: Independently label and identify each shipment in accordance with its specific requirements prior to collection or delivery.
• Inventory Control: Manage stock levels of all materials required for shipment preparation, including labels, reusable packaging, single-use packaging, pre-conditioned gel packs, warehouse supplies, thermometers, geo-location tracking devices, and other related materials.
• Shared Equipment Usage: Take responsibility for the proper use and care of all shared warehouse equipment and materials.
• Packaging Preparation: Prepare packaging solutions for collections and deliveries, ensuring shipments are correctly identified according to the relevant documentation.
• Dangerous Goods Handling: Label and handle dangerous goods in accordance with ADR and IATA regulations.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside their normal responsibilities from time to time, as business needs dictate.

Education and Experience Preferences

• Ability to follow procedures and instructions accurately to ensure effective performance.
• Ability to provide relevant information when required.
• Excellent verbal and written communication skills.
• Valid Category B driving license.
• Dangerous Goods certification/training (provided by World Courier).
• Basic knowledge of electronic devices and systems.
• Minimum of three (3) years of experience in a similar role.
• Flexibility to work rotating or alternative shifts.

Reporting Line

Reports Directly To: ES Dispatch Manager / Operations Manager

Technical and Professional Skills

• Ability to work independently and collaboratively within a team environment, demonstrating empathy, cooperation, and adherence to established processes and best practices.
• Self-motivated, calm under pressure, and proactive in problem-solving.
• Strong attention to detail.
• Ability to prioritize tasks effectively.
• Professional, courteous, and customer-focused approach when interacting with clients and World Courier team members.
• Accountability and ownership in all assigned responsibilities and activities.

High School Diploma/GED or equivalent experience required.

2+ years of experience in warehouse support, distribution operations, shipping,