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Videoconferencing technician | Técnico de videoconferencia con inglés

Ambit Iberia

Sant Cugat del Vallès

Presencial

EUR 10.000 - 30.000

Jornada completa

Ayer
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Descripción de la vacante

A tech services provider is seeking a Videoconferencing Technician to support pharmaceutical clients in Sant Cugat del Vallès. The role includes checking systems, providing user support, and maintaining videoconferencing rooms to ensure seamless operations. Candidates should have a strong technical background and fluency in English. The position offers a permanent contract, flexible hours, and benefits including restaurant tickets and gym discounts.

Servicios

Permanent Contract
Ticket restaurant included
Flexible Retribution Program
Discounts on gym network
Learning & Development

Formación

  • Experience in videoconferencing technology and support.
  • Familiarity with Clickshare and various collaboration devices.
  • Ability to perform troubleshooting and technical checks.

Responsabilidades

  • Check and maintain videoconferencing rooms.
  • Provide user support during meetings.
  • Coordinate with the onsite support team.

Conocimientos

Clickshare Installation and support
End User Support Clickshare
Basic End User training
First configuration (initial setup)
Device Checks
Resetting / Reinstall of MS Surface Hub
Connecting to LAN &/or Wi-Fi
1st level Troubleshooting
English B2+

Herramientas

Polycom cameras
MS Surface Hub
Logitech Tap
AV Jabra headphones
Descripción del empleo

We are looking for a Videoconferencing technician to work with one of our clients in the pharmaceutical industry.

RESPONSIBILITIES 🚀
  • Room Check
  • Batteries of all material used
  • Phone with GSD number in place
  • System check: Polycom cameras are functioning correctly and follow the participants
  • Click to join working properly
  • Mute button and Mics working properly
  • Show content and Clickshare functions working properly
  • Polycom Immersive Telepresence (ITP) Cleaning
  • Planning of the Rooms preparations and interventions according to the requests received from users.
  • Support (when requested by users and on the spot in case of incidents) at the start of the meetings or during the meetings.
  • Help the Onsite Support Team when down moments in VDC (ViDeoConference) activities.
  • 14 Videoconference rooms in Spain.
SKILLS 🤹
  • Clickshare
    • Clickshare Installation and support
    • End User Support Clickshare
    • Basic End User training
    • First configuration (initial setup)
      • Inventory (Command)
      • Device Checks (room checks)
      • User Support (Guide in Folder)
      • 1st level Troubleshooting (Following Guide steps)
  • Collaboration Devices
    • Device Checks
    • Resetting / Reinstall of MS Surface Hub
    • Connecting to LAN &/or Wi-Fi
    • First configuration (initial setup)
    • Inventory (Following Standard Inventory tool)
    • User Support (Guide in Folder)
    • 1st level Troubleshooting (Following Guide steps)
    • Mobile assembling on rolling stand
  • Microphones
  • Thinksmart Hub
  • Creston Flex
  • Logitech Tap
  • AV Jabra headphones
  • Microsoft SurfaceHub devices
  • Teams Rooms preparation (software and hardware)
  • Onboarding to MS Teams Rooms Pro Portal
  • English B2+.
SCHEDULE 🕘
  • 08-17h from Monday to Friday (flexible)
  • 100% On-site (Sant Cugat del Vallès)
CONDITIONS 🌱
  • Salary package based on your profile.
  • Permanent Contract.
  • Ticket restaurant included in-office hours.
  • Flexible Retribution Program (medical insurance, public transport ticket and childcare check)
  • Discounts on gym network (Urban Sports Club)
  • Learning & Development.

Our goal is that you are well in every way!

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