Vice President – Cross Analytics Global Markets

Jobtailor; Madrid; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

Jobtailor seeks a senior analytics leader to drive client-centric analytics across Global Markets, unifying client activity and profitability for better engagement.

You will develop models for CLV, churn and propensity, design segmentation, and deliver BI dashboards to support strategy. Collaboration with sales, technology and data teams is essential as you deploy AI in CRM and elevate decision-making.

Formación

• Master's degree in Statistics, Mathematics, CS, Engineering, Economics, or related quantitative discipline.
• PhD will be valued.
• 7+ years of experience in advanced analytics or AI roles within financial services or similar.
• Experience leading analytics initiatives focused on customer value optimization.
• Strong BI and data visualization, executive reporting, and Salesforce integration.

Responsabilidades

• Develop client-centric analytics across Global Markets asset classes to unify client activity, behavior, profitability and engagement.
• Implement advanced analytics models for sales and client management, including CLV, churn, propensity, and next-best-action.
• Design client segmentation frameworks based on behavioral, commercial and transactional data.
• Develop BI solutions, dashboards and management reporting to support commercial strategy and performance.
• Integrate analytics and AI models into Salesforce CRM workflows to enhance sales processes.
• Deploy agentic AI solutions and intelligent assistants to support sales teams and management.
• Collaborate with sales, trading, tech and data teams to translate opportunities into scalable AI solutions.
• Engage with senior stakeholders to communicate insights and drive data-driven decisions.

Conocimientos

Python

Machine learning

Data visualization

Stakeholder management

Communication

English proficiency

Analytical thinking

Cloud & big data

AI experimentation

Educación

Master's degree in Statistics or related quantitative discipline

PhD valued

Herramientas

Salesforce

AI frameworks

Descripción del empleo

Responsibilities

• Development of client-centric analytics capabilities across all Global Markets asset classes, creating a unified view of client activity, behavior, profitability and engagement
• Implementation of advanced analytics models for sales and client management, including customer lifetime value (CLV), client profitability, propensity models, next‑best‑action recommendations, churn prediction and cross‑sell opportunities
• Design and deployment of client segmentation frameworks based on behavioral, commercial and transactional data
• Development of business intelligence solutions, dashboards and management reporting to support commercial strategy, client coverage and business performance monitoring
• Integration of analytics and AI models into CRM platforms such as Salesforce to enhance sales workflows, campaign management and relationship management processes
• Deployment of agentic AI solutions and intelligent assistants to support sales teams, relationship managers and management functions
• Identification and implementation of AI productivity and efficiency tools across Global Markets, including the adoption of technologies such as ChatGPT and other generative AI platforms
• Collaboration with sales, trading, management, technology and data teams to identify business opportunities and translate them into scalable analytical and AI solutions
• Day‑to‑day engagement with senior stakeholders to understand business objectives, communicate analytical insights and drive adoption of data‑driven decision making

Requirements

• A Master's degree in Statistics, Mathematics, Computer Science, Engineering, Economics, Marketing Analytics, Data Science or a related quantitative discipline.
• A PhD will be valued
• 7+ years of experience in advanced analytics, marketing analytics, customer analytics, data science or AI roles within financial services or a similarly data‑intensive industry
• Proven experience leading analytical initiatives focused on client behavior, commercial effectiveness and customer value optimization
• Strong knowledge of customer analytics methodologies, including customer lifetime value, propensity modeling, segmentation, targeting, recommendation systems and campaign analytics
• Strong business intelligence and data visualization capabilities, with experience delivering executive‑level reporting and decision‑support tools
• Experience working with CRM platforms, particularly Salesforce, including the integration of analytics, AI models and workflow automation capabilities
• Knowledge of agentic AI frameworks, AI copilots and intelligent workflow automation solutions within CRM or commercial environments
• Strong programming skills in Python and practical experience with modern machine learning and AI frameworks
• Practical knowledge of cloud and big data technologies, data engineering concepts and modern analytics architectures
• Experience building generative AI and agentic AI applications and deploying them in business environments
• Strong communication and stakeholder‑management skills, with the ability to translate analytical concepts into business impact
• Entrepreneurial mindset and ability to drive change in a fast‑paced environment
• Good English level. Spanish is valuable but optional; we welcome international applications
• The ability to work under pressure, manage multiple priorities and engage effectively with senior business stakeholders.