Veeva Vault Quality Consultant

BASE life science; Madrid; Presencial; EUR 55.000 - 85.000; Jornada completa

Descripción de la vacante

BASE life science is seeking a Veeva Vault Quality Consultant to join our System Operations team. You will work hands-on with clients to support, optimise, and evolve their Veeva Vault solutions, focusing on Quality modules to ensure stable operations.

The role requires a IT-related degree, experience with Veeva Vault, strong problem-solving and communication skills in English, and the ability to work independently while coordinating across teams. This is a Spain-based position.

Formación

• Bachelor’s degree in IT, Computer Science, or related field.
• Experience with Veeva Vault, preferably Vault Quality.
• Strong problem‑solving and troubleshooting skills.

Responsabilidades

• System Operations & Support: post‑implementation support and troubleshooting for stable performance.
• Service Delivery Management: act as a lead contact for clients, manage operations and reporting.
• Configuration & Change Management: analyse change requests and configure/test solutions in Veeva Vault.
• Release Management: assess and implement Veeva tri‑annual releases and smooth adoption.
• Quality & Compliance: support CSV processes, documentation, risk management, and audit reviews.

Conocimientos

Problem solving

Troubleshooting

Communication in English

Independent work

Collaboration across teams

Educación

Bachelor's degree in IT/CS

Herramientas

Veeva Vault

QualityDocs

eTMF

QMS

PromoMats

Descripción del empleo

As our next Veeva Vault Quality Consultant, you will contribute to solving meaningful challenges across the life sciences industry. We offer specialised management consulting services, working with top-tier life sciences companies as well as biotech startups locally and globally. From strategy development to hands‑on implementation, we support our clients where impact matters most.

About the role

Due to continued growth, we are looking for a Veeva Vault Quality Consultant to join our System Operations team. In this role, you will work hands‑on with clients to support, optimise, and evolve their Veeva Vault solutions. You will play a key role in ensuring stable operations, driving continuous improvements, and helping clients get maximum value from their systems. You will primarily focus on Veeva Vault Quality, while also having the opportunity to work across other Vault applications.

Your responsibilities include:

• System Operations & Support: provide post‑implementation support and troubleshooting, ensuring stable system performance and high client satisfaction
• Service Delivery Management: act as a key point of contact for clients, managing ongoing operations, reporting, and coordination, and driving continuous improvements and best practices
• Configuration & Change Management: analyse and refine change requests, and configure and test solutions within Veeva Vault
• Release Management: assess and implement Veeva’s tri‑annual releases, evaluating their impact and ensuring smooth adoption
• Quality & Compliance: support CSV processes, documentation, and risk management, and perform user access and audit trail reviews

In your first months, you will take ownership of client environments, build strong relationships, and ensure stable, compliant, and efficient Veeva Vault operations.

You bring:

• A Bachelor’s degree in IT, Computer Science, or a related field (an advanced degree is a plus)
• Experience working with Veeva Vault, preferably Vault Quality
• Strong problem‑solving and troubleshooting skills
• Excellent communication skills in English, written and spoken
• The ability to work independently and to collaborate across teams

It is a plus if you also have:

• Experience in the pharmaceutical or medical device industry (GxP)
• Knowledge of IT service management frameworks (e.g., ITIL)
• Experience with multiple Vault modules (e.g., QualityDocs, eTMF, QMS, PromoMats)
• Additional language skills

This position is offered in Spain.

Who is BASE life science?

Founded in 2007, BASE life science is a business and technology consulting enterprise working exclusively in the life sciences industry.

With headquarters in Denmark and offices across Europe and the United States, we support clients globally. We work closely with our customers to identify, develop, and implement initiatives that drive growth, efficiency, and meaningful change. Through partnerships with leading solution providers such as Veeva, Salesforce, IQVIA, and MediSpend, we help our clients unlock the full potential of modern technologies.

Why join BASE life science?

At BASE, you work on meaningful, complex challenges at the intersection of technology, science, and business. We trust our people with real responsibility and support them in turning ambition into impact.

You will be part of a collaborative, high‑performing environment where:

• Ambition is encouraged through ownership and continuous learning
• Execution matters we focus on delivering solutions that work in practice
• Team spirit and trust guide collaboration across roles, countries, and disciplines
• Openness means your ideas are heard, you are challenged constructively, and supported as you grow

Alongside this, we offer:

• Support for health and wellbeing, covering physical, mental, and social needs
• Flexible ways of working, built on trust, autonomy, and balance
• Ongoing learning and professional development throughout your career
• A modern work setup, with the tools and equipment needed to do great work
• Recognition of performance and impact, linked to contribution and results
• The opportunity to work on challenges that make a meaningful difference for patients and healthcare systems worldwide

Explore our work, values, and people at www.baselifescience.com

At BASE life science, we value diverse backgrounds, experiences, and perspectives. Employment decisions are based solely on qualifications, merit, and business needs