Upscale Banquet Server: Guest Experience & Service

W Hotels; Barcelona; On-site; EUR 18,000 - 27,000; Full time

Job summary

W Hotels in Barcelona is seeking a non-management Full Time Food & Beverage Associate to serve courses and beverages, manage table settings, and assist guests with menu selections. You will coordinate with the kitchen, process orders, and ensure guest satisfaction while maintaining cleanliness and safety standards.

The role requires at least 1 year in a related role, a high school diploma or GED, and fluency in Spanish with good English (B2). Experience with MICROS is a plus for order processing.

Qualifications

• High school diploma or GED or equivalent.
• At least 1 year of related work experience.
• Fluency in Spanish with good English (B2) proficiency.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Set tables according to event type and service standards.
• Answer questions on menu selections and communicate with kitchen regarding questions, wait times, and availability.
• Record transactions in MICROS system at the time of order.
• Ensure guest satisfaction and maintain cleanliness of work areas throughout the shift.
• Complete closing duties and restock items; present accurate checks and process payments.
• Follow safety policies and protect company assets; maintain professional appearance and confidentiality.

Skills

Spanish language

English language (B2)

Education

High School Diploma/GED

Tools

MICROS system

Job description

W Hotels in Barcelona is seeking a non-management Full Time Food & Beverage Associate to serve courses and beverages, manage table settings, and assist guests with menu selections. You will coordinate with the kitchen, process orders, and ensure guest satisfaction while maintaining cleanliness and safety standards.

The role requires at least 1 year in a related role, a high school diploma or GED, and fluency in Spanish with good English (B2). Experience with MICROS is a plus for order processing.