Transport Specialist

Amazon; Barcelona; Híbrido; EUR 35.000 - 52.000; Jornada completa

Descripción de la vacante

Amazon Road Transport Spain, S.L.U. in Barcelona is seeking a Transportation Specialist to coordinate delivery operations, work with internal teams and external partners, and drive timely, efficient resolution of delivery issues.

The role involves a rotating three-shift system and potential remote work up to two days per week. You will analyze delivery performance data, generate reports, and mentor team members while adhering to safety and policy standards to ensure customer satisfaction and

Formación

• Experience communicating with a wide range of stakeholders, including leadership.
• Experience in analysing data and creating reports for leadership.
• Advanced proficiency in verbal and written English (CEFR C1).

Responsabilidades

• Facilitate communication between stakeholders to find root causes and resolve issues quickly
• Produce and deliver reports on key delivery metrics
• Mentor or coach team members to help them develop new skills
• Maintain high standards of work by following policies and procedures
• Continually review processes to find areas for innovation

Conocimientos

Stakeholder communication

Data analysis & reporting

English (C1)

Educación

A degree

Descripción del empleo

Description

The transportation network behind Amazon’s operations spreads over hundreds of countries, reaching millions of customers. It’s our Amazon Transportation Services team that ensures products are efficiently transported where they need to be before their final delivery. As a Transportation Specialist, you’ll be working closely with teams across Amazon and external logistics partners to ensure enough delivery vans are available, processing new cases and acting quickly on escalations where necessary.

This position involves working in a rotating three-shift system, which may include Saturdays, night shifts and on-call duty.

Key job responsibilities

• Facilitate communication between stakeholders to find root causes and resolve issues quickly
• Produce and deliver reports on key delivery metrics
• Mentor or coach team members to help them develop new skills
• Maintain high standards of work by following policies and procedures
• Continually review processes to find areas for innovation

A day in the life

This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon’s current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements.

As a Transportation Specialist, you’ll be responsible for resolving delivery performance issues that could negatively affect our customers. You’ll understand the unique challenges of the transportation team and manage them collaboratively with other cross‑functional teams. Your motivation and commitment to our customers will ensure that our response to delivery issues is timely and efficient. You will be required to make real‑time decisions effectively, by doing your research, weighing up your options and learning as you progress. The result of your work will be the timely delivery of Amazon packages to millions of customers around the world.

About The Team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience in analysing data and creating reports for leadership
• Advanced proficiency in verbal and written English (C1 Common European Framework of Reference, CEFR)

Preferred Qualifications

• A degree
• Experience in a logistical working environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Road Transport Spain, S.L.U.