Traction Service Manager

ABB Inc; Comunidad de Madrid; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive Insurance Coverage

Lunch Allowance / Cantine

Home Office Flexibility

Employee Parking

Learning & Training

Career Development

Flexible Work Practices

Wellbeing Program

Benefits Platform

Job summary

ABB is seeking a leader to manage the Traction services business at the local level in Spain, ensuring profitable operations and customer satisfaction. You will drive service projects, optimize resources, and lead a multidisciplinary team in a hybrid work model.

You will oversee budgeting, forecasting, and commercial negotiations, with fluency in English and Spanish guiding relationships with key customers and stakeholders across the region.

Qualifications

• University degree in Engineering, Administration, or related field.
• Proven experience in industrial services management, railway maintenance, electrification, or related sectors.
• Fluent in English and Spanish, with leadership, strategic thinking, decision-making, communication, customer orientation, and results-driven capabilities.
• Demonstrated ability in leading multidisciplinary teams, managing operations, and driving organizational performance.
• Experience in business development, sales, customer relationship management, and commercial negotiations.
• Strong financial acumen with P&L management, budgeting, and performance analysis.

Responsibilities

• Lead and coordinate local traction services operations to ensure safe, efficient, and profitable execution of service projects and contracts.
• Drive sales growth by promoting maintenance contracts, spare parts, repairs, upgrades, and modernization solutions.
• Achieve quality, productivity, safety, and delivery targets; implement continuous improvement initiatives.
• Oversee budgeting, forecasting, financial performance, and corrective actions to meet profitability goals.
• Develop and motivate the local team; ensure technical and commercial capabilities to deliver sustainable growth.
• Build strong customer relationships to ensure high satisfaction and retention.

Skills

Leadership

Strategic thinking

Decision making

Communication

Customer orientation

Results-driven

Education

University degree in Engineering, Business Administration, or related field

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Marketing & Sales Manager__Your Role and ResponsibilitiesIn this role, you will be responsible for the overall management of the Traction services business at the local level, ensuring the achievement of the unit’s operational, commercial, and financial objectives. You will lead service activities, drive sales growth, ensure customer satisfaction, and hold full accountability for the profit and loss (P&L) of the business, ensuring its long-term sustainability and profitability.Work model: #LI-hybridLeading and coordinating local traction services operations, ensuring the safe, efficient, and profitable execution of service projects and contracts.Driving operational excellence by achieving quality, productivity, safety, and delivery targets, while implementing continuous improvement initiatives.Optimizing operational performance through effective resource planning, workload management, and deployment of technical capabilities.Promoting the growth of the services business by increasing sales of maintenance contracts, spare parts, repairs, upgrades, and modernization solutions.Identifying new business opportunities, expanding local market presence, and developing strong relationships with key customers to ensure high satisfaction and retention.Leading the preparation and negotiation of commercial proposals, while contributing to pricing strategies and sales planning.Holding full responsibility for the unit’s P&L, including budgeting, forecasting, financial performance monitoring, and implementing corrective actions to achieve profitability goals.Leading, developing, and motivating the local team, while ensuring the organization has the technical and commercial capabilities required to deliver customer-focused, sustainable business growth.Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.Qualifications for the RoleUniversity degree in Engineering, Business Administration, or a related field.Proven experience in industrial services management, railway maintenance, electrification, or related sectors, with a strong understanding of operational environments.Fluent in English and Spanish, with strong leadership, strategic thinking, decision-making, communication, customer orientation, and results-driven capabilities.Demonstrated ability in leading multidisciplinary teams, managing operations, and driving organizational performance.Solid experience in business development, sales, customer relationship management, and commercial negotiations.Strong financial acumen, including experience with P&L management, budgeting, and business performance analysis.What’s in it for you?We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.BenefitsOur benefits? Competitive, comprehensive, and crafted with you in mind.️ Comprehensive Insurance Coverage: You’ll be covered by our collective insurance plans in Spain – life, accident, and travel assistance – so you can feel secure whether you're at work or on the road.️ Lunch Allowance / Cantine: Enjoy subsidized meals or cantine access depending on your location. Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options.️ Employee Parking: We’ve got employee parking so you can start your day stress-free! Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal. Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company. Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career. Career Development: Expect plenty of chances to advance your career internally with our Open Job Market, with support to explore new roles and take on exciting challenges! Flexible Work Practices: We get that life happens – we support a healthy balance between your professional and personal life. Wellbeing Program: From mental health support to wellness activities, we’ve got your back—mind and body.More about usABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.comAt ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.Meet the moment. This is where progress never stops, teams push boundaries, and we’re engineered to outrun the challenges ahead. Run What Runs the World.#ABBCareers#RunwithABB#RunwhatrunstheworldBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.