Temporary Sales Support

IFF Benicarló, S.L.; Barcelona; Hybrid; EUR 36,000 - 48,000; Full time

Job summary

IFF Benicarló, S.L. based in Barcelona, Spain, offers a hybrid Sales Support role. You will assist Account Managers, coordinate with Customer Service and production teams, and drive on-time order releases while ensuring contract compliance.

The position emphasizes collaboration across regions and strong customer focus. We seek a candidate with 1–3 years in Sales Support or manufacturing operations, fluent in English and Spanish, with SAP experience and excellent organizational skills.

Qualifications

• Bachelor's degree or equivalent required.
• 1–3 years of Sales Support and/or manufacturing operations experience.
• Experience prioritizing, coordinating, and managing multiple customer accounts.
• Strong English and Spanish written and spoken communication.

Responsibilities

• Support Account Managers with consolidated price lists, forecasts, and quotations.
• Coordinate with Customer Service and manufacturing plants for timely order release.
• Collaborate with regional teams to harmonize processes and ensure consistency.
• Analyze sales tracking reports to monitor forecast and identify discrepancies.
• Receive and follow up on customer complaints and ensure timely resolution.
• Ensure activities comply with customer contracts and agreements.
• Participate in customer meetings to support needs and strengthen relationships.
• Monitor service performance via KPIs and contribute to continuous improvement.

Skills

Sales Support

Cross-functional teamwork

SAP

English

Spanish

Education

University degree

Tools

SAP

Job description

Job Summary

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Our Nourish business combines creativity, science, and customer intimacy to help food and beverage brands create products that consumers love. Through innovation and collaboration, we deliver solutions that drive growth and lasting partnerships worldwide.

The role is based in Barcelona, Spain (hybrid role). Be part of a collaborative, customer-focused, and dynamic team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Support Account Managers through managing consolidated price lists, forecasts, product documentation, customer quotations, and sampling requests.
• Coordinate with Customer Service teams and manufacturing plants to ensure timely completion of activities required for order release.
• Collaborate with customer service teams across regions to harmonize processes and ensure consistency.
• Analyze sales tracking reports to monitor forecast compliance and identify discrepancies impacting sales performance.
• Receive and follow up on customer complaints, ensuring timely and effective resolution.
• Ensure all activities are conducted in compliance with customer contracts and agreements.
• Participate in customer meetings alongside Account Managers to support customer needs and strengthen relationships.
• Monitor service performance through KPIs and support continuous improvement initiatives.
• Coordinate effectively with Regulatory, Quality, Planning, Finance, and Customer Service teams to deliver exceptional customer support.

What Makes You the Right Fit

• University degree.
• 1-3 years of Sales Support experience and/or manufacturing operations experience.
• Experience prioritizing, coordinating, and managing multiple customer accounts.
• Experience working with cross-functional teams in a fast-paced environment.
• Strong organizational, multitasking, and time management skills.
• Strong computer skills, including Microsoft Office (Excel, PowerPoint, and Word).
• Experience working with SAP or similar business systems.
• Strong interpersonal and communication skills with the ability to build relationships internally and externally.
• Professional proficiency in written and spoken English and Spanish.

How Would You Stand Out?

• French language skills.
• Experience supporting commercial teams within manufacturing, food ingredients, FMCG, or related industries.
• High energy, a customer-focused mindset, and a strong team-oriented attitude.

Why Choose Us?

• Join a global leader in taste, scent, and nutrition.
• Work in a collaborative and international environment.
• Build strong customer-facing and cross-functional experience.
• Access opportunities for professional growth and development.
• Contribute directly to customer satisfaction and business success.
• Be part of an inclusive culture that values diversity, innovation, and authenticity.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.

LI-AF1

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more