Teller - Part Time

Greater Iowa Credit Union; Ames; On-site; EUR 27,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Group Medical, Dental, Vision

Flexible Spending Accounts

Life Insurance/AD&D

401k (6% match)

EAP

Employee discounts

Professional development opportunities

Job summary

Greater Iowa Credit Union is seeking a Teller to assist members with financial transactions and cross-sell Greater Iowa products and services. Hours include weekdays and rotating Saturdays at the Somerset Branch in Ames, IA.

The role involves handling deposits, withdrawals, loans payments, and balancing cash drawers, with emphasis on friendly member service and accuracy.

Qualifications

• Experience six months to two years of similar or related experience.
• Education: a high school education or GED.
• Strong written and verbal communication skills in English and Spanish with customer service focus.
• Ten-key calculator proficiency and touch-typing.
• Proficient with Microsoft Word, Excel, and Outlook.
• Detail-oriented and accurate to balance cash and avoid errors on member accounts.
• Above-average math skills and a professional appearance.
• Proven track record of strong member service and diplomacy.

Responsibilities

• Receive and process member financial transactions (deposits, withdrawals, loan payments).
• Cross-sell Greater Iowa products and services.
• Balance cash drawer and daily transactions.
• Direct members to appropriate departments for information.
• Perform general clerical tasks (typing, filing, data entry).

Skills

Bilingual (English/Spanish)

Cash handling

Customer service

Detail-oriented

Strong written and verbal comms

Six months to two years experience

Education

High school diploma or GED

Tools

Ten-key by touch

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Greater Iowa Credit Union is seeking a Teller to assist members and potential members with their financial transactions and cross-sell Greater Iowa products and services.

Hours:

Monday -Thursday 11 am to 5:30 pm, Friday 11 am to 6 pm, and Rotating Saturday's 9 am to Noon

Location:

Serving our Somerset Branch located at 2623 Northridge Parkway, Ames, IA 50010.

Role:

To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Essential Functions & Responsibilities:

• Receives and processes member financial transactions, including deposits, withdrawals, and loan payments; sells money orders and traveler's checks to members; transfers amounts from member accounts as directed. Post transactions to member accounts and maintain member records.


• Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Cross-sells credit union services.


• Balances cash drawer and daily transactions.


• Performs a variety of miscellaneous tasks including typing, filing, computer input.


• Other duties as assigned.

Performance Measurements:

• 1. To provide friendly, professional, personal service to all members.


• 2. To handle at least 150 transactions per day.


• 3. To have no more than one posting error per month.


• 4. Must be in compliance with Over/Short policy.

Knowledge and Skills:

• Experience Six months to two years of similar or related experience.


• Education A high school education or GED.

Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Other Skills

• 1. Strong written and verbal communication skills in English and Spanish.


• 2. Ten key calculators and computer keyboard by touch.


• 3. Proficient with Microsoft Word, Excel and Outlook.


• 4. Detail-oriented and accurate to prove cash at end of day and avoid errors on member accounts.


• 5. Above average math skills.


• 6. Proven track record of strong member service skills. Diplomacy.


• 7. Professionalism in appearance, dress, and attitude is a must.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Equal Opportunity

• Greater Iowa is an affirmative action, equal opportunity Employer (AA/EO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

• Paid Time Off


• Paid Holidays


• Group Medical, Dental, and Vision Plans


• Flexible Spending Accounts


• Lifestyle Spending Account


• Life Insurance/ Accidental Death & Dismemberment (AD&D)- Employees receive life insurance equaling 2x annual base salary, maximum $200,000. and AD&D coverage equal to basic life insurance (2x annual base salary or maximum of $200,000). Greater Iowa pays the full cost of Life Insurance and AD&D


• Supplemental/Voluntary Life


• Critical Illness


• STD/LTD


• Education Assistance Reimbursement


• Student Loan Interest Reimbursement


• 401k (6% company match)


• VTO


• Logo Wear


• Service awards


• Professional Development Opportunities


• EAP


• Fees waives on one checking and savings account


• Complimentary checks and safe deposit box (3x5)


• Employee loan/credit card rewards