Técnico de Soporte Informático — Oportunidad en Granada

Domestiko.Com; Barcelona; On-site; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Career progression

Training and certifications

Job summary

Domestiko.Com seeks a proactive IT Support Technician to join the Granada team, providing essential end-user support for hardware, software, and network issues. You will install, configure, and maintain IT systems while ensuring timely issue resolution and high user satisfaction.

Based in Granada, Andalusia, you will handle account administration, routine maintenance, and documentation in the helpdesk system, contributing to a smooth, productive IT environment.

Qualifications

• Proven experience as an IT Support Technician or similar role.
• Strong knowledge of computer hardware, operating systems (Windows, macOS) and common software.
• Familiarity with network protocols and troubleshooting.
• Excellent diagnostic and problem-solving skills.
• Customer-oriented mindset and good communication skills.

Responsibilities

• Provide technical support to end-users for hardware, software, and network issues.
• Diagnose and resolve technical problems efficiently and accurately.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Manage user accounts, permissions, and access rights.
• Perform routine system maintenance and updates.
• Document technical issues and resolutions in the helpdesk system.
• Assist with IT asset management and inventory.
• Escalate complex issues to senior technical staff when necessary.

Skills

IT support

Hardware knowledge

Windows/macOS

Network troubleshooting

Job description

Domestiko.Com seeks a proactive IT Support Technician to join the Granada team, providing essential end-user support for hardware, software, and network issues. You will install, configure, and maintain IT systems while ensuring timely issue resolution and high user satisfaction.

Based in Granada, Andalusia, you will handle account administration, routine maintenance, and documentation in the helpdesk system, contributing to a smooth, productive IT environment.