Technician - Identity and Access Management (IAM)

Verisure; Alicante; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Lunch & coffee included at offices

Paid time off: 30 days

Job summary

Verisure in Alicante is seeking an IAM Technician to join our Identity and Access Management team. The role focuses on managing the full identity lifecycle across Microsoft 365, Azure AD/Entra ID, and on-prem AD, with responsibility for app access, RBAC, MFA, directory sync, and incident resolution.

You will work with IT teams to streamline workflows, build Power BI dashboards for audits, and contribute to security KPIs and data-driven remediation.

Qualifications

• Experience with IAM tools or projects including certificate management
• Proficiency in Microsoft 365, Azure AD, Entra ID, PowerShell
• Fluency in Spanish and English (written and spoken)

Responsibilities

• Identity & Access Operations — manage identity lifecycle across Microsoft 365, Azure AD/Entra ID, and on-prem AD; administer app access, roles, RBAC, MFA, directory sync, and resolve IAM incidents
• Automation & Optimization — streamline workflows and reduce MTTR with PowerShell and Power Automate; monitor identity health and access activities
• Documentation & Reporting — produce audit-ready runbooks, SOPs, and technical guides; build Power BI dashboards for audits and compliance
• Collaboration & Governance — partner with IT teams to accelerate issue resolution, uphold security KPIs, flag risks early, and propose data-driven remediation plans

Skills

Microsoft 365

Azure AD

Entra ID

PowerShell

Ticketing systems (Jira/Remedy)

Tools

Jira

Remedy

Job description

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the global leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution.

About The Role

We now have the opportunity for a IAM TECHNICIAN to join our Technology Department.

Location: Verisure Tech Hub - Alicante.

The role will be based at our new technology site in Alicante. Backed by over 1,700 technologists worldwide and powered by one of Europe’s largest IoT platforms.

Your Future Team

You will join the Identity and Access Management team, one of the most critical functions in our organisation. They keep our technological ecosystem secure and running smoothly.

The IAM team ensures that the right people have the right access at the right time, safeguarding our systems, applications, and infrastructure.

The Opportunity

• Identity & Access Operations — Manage the full identity lifecycle across Microsoft 365, Azure AD/Entra ID, and on‑prem AD; administer app access, roles, RBAC, MFA, directory sync, and resolve complex IAM incidents.
• Automation & Optimization — Streamline workflows and reduce MTTR through PowerShell, Power Automate, and proactive monitoring of identity health and access activities.
• Documentation & Reporting — Produce audit‑ready runbooks, SOPs, and technical guides; build actionable Power BI dashboards to support audits and compliance.
• Collaboration & Governance — Partner with IT teams to accelerate issue resolution, uphold security KPIs, flag risks early, and propose data‑driven remediation plans.

This role requires on-site availability and rotating shifts.

Required Qualifications

• Experience: At least 1 year of experience with IAM tools or products, and identity and access management services or projects, including certificate management
• Technical Skills: Proficiency in Microsoft 365, Azure AD, Entra ID, PowerShell, and common enterprise software applications, including ticketing systems (such as Jira, Remedy).
• Languages: Fluent in Spanish and English (written and spoken)

Soft skills & Mindset

• Strong ownership mindset: proactive, reliable, and able to deliver high‑quality work under changing priorities.
• Clear communication: able to collaborate effectively with both technical and business stakeholders.
• Critical thinking & adaptability: analytical, solution‑oriented, and comfortable navigating complex problems in dynamic environments.

If you’re not sure you meet every requirement, we encourage you to apply anyway — you might have a good fit for this role or another opportunity within our team.

What Verisure Offers You

Dynamic Culture – Work in a collaborative and supportive team. Global Impact – Your solutions will scale internationally. Team Environment – Strong Scrum practices, clear ownership, and real team support. Continuous Learning – Tech Learning and Tech Carreer Plans. Lunch & coffee included at our offices - You won’t need to pay for your daily meal when you are at the office! :) Paid time off: 30 natural days.

Join Us!

At Verisure, we are committed to building a diverse and inclusive workplace. We believe that collaboration, trust, and different perspectives make us stronger.

Interested in building great tech solutions?

Apply today and be part of our team.

Our Company DNA

• Passionate in Everything We Do:
• Committed to Making a Difference
• Always Innovating
• Winning as a Team
• With Trust & Responsibility