Technical Writer

BME | Bolsas y Mercados Españoles; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

BME | Bolsas y Mercados Españoles is looking for a full-time Documentation Specialist in Madrid. The role involves creating clear communications for technical contacts and maintaining documentation for both internal and external clients. Candidates should have a Bachelor’s degree in Technical Communication or a related field, strong technical writing skills, and proficiency in tools like Microsoft Word and Adobe Designer. Excellent English skills are required; Spanish and German are a plus. Collaboration with teams in Zurich and occasional travel are expected.

Formación

• Strong experience in technical writing and document lifecycle management.
• Excellent English skills; Spanish and German language abilities are strong advantages.
• Ability to work reliably under time pressure, including support during trading hours.

Responsabilidades

• Create and distribute technical notices for participants of BME and SSX.
• Support communication tasks during emergency notifications.
• Create and maintain technical documentation for help desks.

Conocimientos

Technical writing

Document lifecycle management

Structured content creation

Interpersonal skills

Educación

Bachelor’s degree in Technical Communication, Information Technology, Finance, or related field

Herramientas

Microsoft Word

PowerPoint

Visio

Adobe Designer

SAP CRM

Confluence

Descripción del empleo

As a Documentation Specialist (Technical Writer), you support participants of the electronic trading and listing platforms of Bolsas y Mercados Españoles (BME) and SIX Swiss Exchange. In close collaboration with subject‑matter experts, you prepare clear, timely communications for technical contacts at trading participants and maintain documentation products for internal and external clients. You also handle related administrative tasks. The role requires the ability to quickly understand complex topics, particularly when delivering fast and reliable information in emergency situations. You work independently and with a high degree of reliability in a complex operational environment.

We are seeking a Technical Writer with a Bachelor’s degree in Technical Communication, Information Technology, Finance, or a related field. The position is full‑time (100%) based in Madrid and involves close collaboration with the Documentation Team in Zurich. Willingness to travel is required.

What You Will Do

• Create and distribute technical notices addressed to participants of BME, SIX Swiss Exchange (SSX), SIX Exfeed, 12H and CONNEXOR.
• Support communication tasks during emergency notifications during exchange trading hours and on weekends during trading platform migrations.
• Create and maintain technical documentation to support the technical help desks of these services.
• Perform various internal documentation tasks, including creating, reviewing, and finalizing documents using Microsoft Word, PowerPoint, Visio, and Adobe Designer.
• Publish content and maintain the Member Section.

What You Bring

• Strong experience in technical writing, document lifecycle management, and structured content creation.
• Proficiency in Word, PowerPoint, Visio, and Adobe Designer; knowledge of SAP CRM and Confluence and experience with SAFe/Agile project management methodologies is an advantage.
• Excellent English skills; Spanish and German language abilities are considered strong advantages.
• Able to translate complex technical concepts into clear and concise content for various audiences. Solid knowledge of IT‑related topics and familiarity with financial market infrastructure.
• Strong attention to detail, accuracy, and version control. Ability to work reliably under time pressure, including support during trading hours and occasional weekend duties.
• Strong interpersonal skills for collaborating with IT teams, product owners, and operational units.