Technical Tester (Ciam ) - Rdt Identity & Access Management

Roche & Company; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Roche is seeking a skilled Technical Tester for CIAM to ensure secure, scalable customer identity services across registration, authentication, consent, profile management, and integrations. The role involves functional and non-functional testing, defect management, and collaboration with cross-functional teams in a complex enterprise environment.

Responsibilities include validating CIAM APIs, SSO, OAuth2/OpenID Connect, and SAML flows, supporting ServiceNow testing, and contributing to test

Formación

• Proven experience as Technical Tester, QA Engineer, Test Analyst, or similar role.
• Experience testing web applications, APIs, and integrated enterprise systems.
• Experience in CIAM, Identity & Access Management, or digital customer platforms.
• Hands-on experience with SAP CDC or similar CIAM platforms (preferred).

Responsabilidades

• Test Planning and Execution: translate requirements into test scenarios, cases and data.
• Execute functional, integration, regression, smoke and end-to-end tests for CIAM services.
• Validate CIAM user journeys: registration, login, MFA, consent, profile updates, account recovery.
• Support release readiness through planning, execution and reporting of test activities.
• Validate APIs, webhooks, SSO flows, and CIAM integrations across systems.
• Perform defect management: document, reproduce, track and validate fixes.
• Support governance, CSV, and ITIL-aligned processes and evidence generation.
• Collaborate with developers, analysts, and product teams; participate in agile ceremonies.

Conocimientos

Analytical skills

Attention to detail

Clear communication

Independent and team work

Educación

Bachelor’s degree in IT / Computer Science / Engineering

Herramientas

Postman

SoapUI

Jira

Confluence

Azure DevOps

Descripción del empleo

Technical Tester (CIAM ) - RDT Identity & Access Management

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We are seeking a skilled and detail-oriented Technical Tester with experience in Customer Identity & Access Management (CIAM) to support the quality assurance and continuous improvement of customer identity services.

The successful candidate will be responsible for validating secure, scalable, and seamless CIAM solutions across customer registration, authentication, consent, profile management, integrations, and access journeys. This role combines technical testing, defect analysis, stakeholder collaboration, compliance awareness, and delivery support within a complex enterprise environment.

Key Responsibilities

Test Planning and Execution

Analyze business and technical requirements and translate them into effective test scenarios, test cases, test scripts, and test data.

Execute functional, integration, regression, smoke, and end-to-end testing for CIAM services and connected applications.

Validate customer journeys such as registration, login, password reset, profile updates, consent capture, MFA, and account recovery.

Support release readiness through structured planning, execution, and reporting of test activities.

Technical and Integration Testing

Validate APIs, webhooks, SSO flows, federation integrations, and downstream system interactions.

Test identity protocols such as OAuth 2.0, OpenID Connect, and SAML.

Verify data flows, profile synchronization, consent records, and access behavior across integrated systems.

Support testing of CIAM platform changes in SAP Customer Data Cloud (SAP CDC) and connected enterprise environments.

Support non-functional testing activities such as reliability, resilience, and performance coordination where required.

Defect Management and Quality Assurance

Identify, document, reproduce, and track defects with clear evidence and technical detail.

Work closely with engineers, analysts, and product teams to prioritize and resolve issues efficiently.

Perform retesting and regression validation following defect remediation.

Promote quality standards, traceability, and risk-based testing practices.

Governance, Compliance, and Service Processes

Support testing activities aligned with GxP expectations, Computer System Validation (CSV) frameworks, and internal quality standards where applicable.

Contribute to audit evidence, validation documentation, and control traceability.

Work within IT service management processes including incident, problem, change, and release management.

Support operational workflows and testing coordination through ServiceNow.

Collaboration and Delivery Support

Work closely with developers, architects, business analysts, product owners, and support teams.

Participate in sprint ceremonies, planning sessions, refinement meetings, and release activities.

Communicate testing progress, quality risks, blockers, and recommendations to stakeholders.

Support production validation activities after deployments where required.

Identify opportunities to improve test coverage, test data management, and testing efficiency.

Contribute to automation initiatives and reusable testing assets.

Stay informed on CIAM trends, identity standards, and evolving customer expectations.

Qualifications

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Equivalent practical experience is also valued.

Experience

Proven experience as a Technical Tester, QA Engineer, Test Analyst, or similar role.

Experience testing web applications, APIs, and integrated enterprise systems.

Experience in Customer Identity & Access Management (CIAM), Identity & Access Management, or digital customer platforms.

Hands-on experience with SAP Customer Data Cloud (SAP CDC) or similar CIAM platforms is strongly preferred.

Experience working in enterprise environments using ServiceNow processes and tooling is an advantage.

Experience in regulated industries such as healthcare, life sciences, finance, or similar sectors is highly valued.

Technical Skills

Strong understanding of software testing methodologies, defect lifecycle, and quality assurance practices.

Good understanding of CIAM concepts such as registration, authentication, SSO, MFA, consent, profile lifecycle, and access control.

Familiarity with identity standards such as OAuth 2.0, OpenID Connect, and SAML.

Experience with API testing tools such as Postman, SoapUI, or equivalent.

Experience with Jira, Confluence, Azure DevOps, or similar test management and collaboration tools.

Understanding of validation documentation and testing controls within CSV environments is an advantage.

Familiarity with ITIL-based service management processes is an advantage.

Exposure to test automation frameworks and scripting languages is an advantage.

Soft Skills

Strong analytical and troubleshooting skills.

High attention to detail and quality mindset.

Clear communication and collaboration skills.

Structured, proactive, and delivery-oriented mindset.

Ability to work independently and within cross-functional teams.

Preferred Qualifications

ISTQB or equivalent testing certification.

Experience with Agile / Scrum delivery environments.

Familiarity with AWS or cloud-hosted enterprise platforms.

Experience supporting validation or compliance-driven testing environments.

Relevant certifications in ITIL or quality/testing disciplines are an advantage.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.