Technical Support Specialist (English-Speaking)

Altorecruit; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading multinational distributor is seeking a Technical Support Specialist in Madrid. This role involves supporting customers across Europe in polymer processing, managing quality claims, and participating in sustainability initiatives. Candidates should have at least 2 years of experience in the plastics industry and a bachelor's degree in a related technical field. Fluent English is required.

Formación

• Minimum 2 years of experience in packaging technology, polymer processing, injection moulding, extrusion, or technical management within the plastics industry.
• Experience in providing technical assistance in plastics processing.

Responsabilidades

• Support customers across Europe, providing process expertise.
• Manage quality claims and document findings.
• Collaborate with cross-functional teams on quality and compliance initiatives.
• Participate in sustainability-related projects.

Conocimientos

Hands-on experience in polymer processing

Fluent English (spoken and written)

Technical management within the plastics industry

Educación

Bachelor’s degree in Chemical Engineering

Bachelor’s degree in Chemistry

Bachelor’s degree in Materials Science

Descripción del empleo

Our client is a leading multinational distributor of

plastic raw materials

and part of a major global industrial group. With headquarters in North America and a strong presence in Europe, the company supplies engineered polymers and commodity resins to more than fifteen countries.

They operate in close collaboration with manufacturers, processors and OEMs, developing technical solutions, quality improvements and sustainability initiatives for the plastics value chain.

We are seeking a

Technical Support Specialist

with hands-on experience in

polymer processing or packaging technology

The role will support customers across Europe, providing process expertise, managing quality cases, and contributing to operational excellence and sustainability projects.

Provide technical assistance to customers across Europe, focusing on plastics processing and application support.

Investigate and manage quality claims, document findings and ensure proper follow-up on corrective and preventive actions.

Support internal quality and compliance initiatives, collaborating closely with cross-functional teams.

Participate in sustainability-related projects involving raw materials, processes and supply chain partners.

Minimum 2 years of experience

in packaging technology, polymer processing, injection moulding, extrusion, or technical management within the plastics industry.

Bachelor’s degree in

Chemical Engineering, Chemistry, Materials Science

or a related technical field.

Fluent English (spoken and written).