Technical Support Engineer

Danfoss GmbH; Madrid; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global engineering company is looking for an experienced refrigeration technician for their Madrid site. You will provide technical support for the Cooling division, collaborating with sales and engineering teams to meet customer needs. Ideal candidates have a Bachelor’s degree in Mechanical Engineering or relevant experience in the HVAC/R industry, with strong communication skills in Spanish and English. This role involves hands-on support, presentations, and relationship building with key decision makers.

Formación

• 3–5+ years of professional experience in the HVAC/R industry.
• Strong knowledge of vapor compression systems and heat transfer processes.
• Excellent command of Spanish and good command of English.

Responsabilidades

• Provide hands-on support via phone, online meetings, and on-site visits.
• Deliver impactful product and training presentations.
• Collaborate with engineering, factory, product management, and customer service.

Conocimientos

Technical support

Problem-solving skills

Communication

Customer orientation

Team collaboration

Educación

Bachelor’s degree in Mechanical Engineering or related field

Descripción del empleo

The Impact You'll Make

Danfoss is looking for an experienced refrigeration technician, based in Danfoss Madrid site, who will be responsible for providing world class technical support for the Danfoss Product Portfolio for Cooling division.

In this position, you will work closely with Regional Sales Managers and provide technical support for Danfoss products, related to the Cooling segment, to our customers: wholesalers and small OEMs in Iberia. You will be part of a South West regional team.

You will provide expertise on components / systems, problem-solving skills and general support in the selection and application of Danfoss products.

What You’ll Be Doing

• Be the go‑to technical and quality expert for our customers and sales teams – providing hands‑on support via phone, online meetings, and on‑site visits, acting as the main contact for quality and application‑related topics, and ensuring products are installed and handled to the highest standards.
• Inspire and educate by delivering impactful product and training presentations, introducing innovative new solutions to both internal teams and customers.
• Collaborate across Danfoss Cooling– working closely with engineering, factory, product management, and customer service to solve challenges and meet customer needs.
• Drive project success by identifying critical technical factors in customer applications and leading initiatives to achieve them.
• Build lasting partnerships with key decision makers, strengthening relationships and creating opportunities for future growth.

What We're Looking For

• Education & Experience – Bachelor’s degree in Mechanical Engineering, Thermodynamics or 3–5+ years of professional experience in the HVAC/R industry.
• Technical Expertise – Strong knowledge of vapor compression systems, heat transfer processes, and product technologies. Solid understanding of compressor technology, condensing units, and related applications. Familiarity with the Danfoss portfolio, including expansion valves, control valves, heat exchangers, and electronic components.
• Customer & Team Orientation – Proven ability to coordinate effectively, communicate clearly, and build strong relationships. A collaborative team player who thrives in a global environment.
• Languages – Excellent command of Spanish and good command of English. Knowledge of French and/or Italian is an advantage.
• Mobility – Willingness to travel occasionally within the Iberia region.

Ready to Make a Difference?

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.