Technical Service Representative - Wood Coatings

The Sherwin-Williams Company; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading coatings company is seeking a Technical Sales Representative in Barcelona to assist with customer accounts, provide technical support, and drive sales in the coatings market. The candidate should have experience in industrial paint applications and be bilingual in Spanish and English. Responsibilities include conducting seminars, managing product trials, and providing detailed technical assistance. Travel may be required up to 50%.

Formación

• Experience in technical support for industrial paint applications.
• Strong understanding of the Spanish industrial wood coatings market.
• Proficient in paint specifications and inventory management.

Responsabilidades

• Assist Area Sales Managers with prospective customers and technical support.
• Deliver customer quality and technical support.
• Conduct technical training and application seminars.

Conocimientos

Exceptional customer service

Technical support

Sales driving

Knowledge of coatings technology

Problem-solving

Bilingual Spanish/English

Descripción del empleo

The Technical Sales Representative is responsible for assisting the Area Sales Managers with calling on prospective customers / target accounts and evaluating and providing technical support to Key, New and Existing account customers.

• Deliver exceptional customer quality and service.
• Provide technical support, plant audits, troubleshooting, and process optimization.
• Reduce customer complaints and resolve product issues effectively.
• Drive sales, margin growth, and volume expansion.
• Share competitive insights, new products, and market trends with Sales Managers.
• Offer expertise in wood, metal, and plastics coatings technology.
• Represent the company at industry seminars and trade shows.
• Manage product trials and support specification approvals for national accounts.
• Collaborate with labs on technical challenges and product development.
• Assist with equipment installation and line adjustments.
• Conduct technical training and application seminars for customers.
• Advise on paint specifications and inventory management.
• Train customers on product use and application techniques.
• Prepare samples and panels for sales presentations.
• Maintain accurate records of technical service issues for follow-up.
• Experienced Engineer / Technical Assistant in Industrial Paint Applications.
• Strong knowledge of the Spanish industrial wood coatings market.
• Proven track record in technical support for major accounts, including automated production lines.
• Solid understanding of coatings technology, curing processes, and application systems (robotic, autospray, vacuum, roller).
• Expertise in wood substrate coating technologies and exterior joinery coatings, including window design and application.
• Skilled in root-cause analysis and problem-solving for technical issues.
• Hands‑on ability to spray all major coating technologies.
• Proficient with automatic color‑matching systems and advanced application methods.
• Spanish / English

Travel requirements : up to 50%