Technical Service Hybrid Technician (m/f/d)

KARL STORZ; Madrid; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Digital tools

Life insurance

Company car

Job summary

KARL STORZ in Madrid seeks a service engineer focused on servicing and repairing endoscopic instruments and equipment, including installation in operating theatres/OR1 theatres.

The role requires an engineering degree or electromedicine training, plus 2-3 years in service positions. English fluency and SAP/AutoCAD experience are advantages. We offer a competitive salary, bonus, digital tools, life and health insurance, and a company car.

Qualifications

• Engineering degree or vocational training in electromedicine.
• 2-3 years of experience in Service positions.
• Desirable background in Medical Devices companies.

Responsibilities

• Diagnosis and assessment of equipment and instruments.
• Technical installations in operating theatres.
• Technical support in the workshop, where organisational requirements dictate.
• Repairs to electromedical equipment / equipment upgrades / Stay Ready checks.
• Assembly of towers.
• Carrying out preventive maintenance on equipment and instruments.
• Training and technical support for customers/users and the sales department.
• Preparing activity reports required by the tools in use and carrying out other administrative tasks.

Skills

Good English

SAP

AutoCAD

Education

Engineering degree or electromedicine training

2-3 years service experience

Tools

SAP

AutoCAD

Job description

Since its beginnings in 1945, the KARL STORZ family company has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices. We are no giant on an international scale but a leader in the things that matter creativity, flexibility, and expertise. Our range of endoscopic instruments for human medicine and veterinary medicine now includes more than 15,000 products. The most recent KARL STORZ developments are in digital documentation systems and comprehensive operating room concepts. As a system supplier, the company combines its expertise in endoscopy with software solutions to achieve integration in the operating room and to support clinical process and resource management. In Karl Storz, we enable our healthcare partners to perform at their very best every day to improve patients' lives around the world. As an independent family-owned company, we continuously think in generations instead of quarters. We are a recognized leader in high-quality and innovative solutions that create unique value for our customers. Based on our success we sustainably increase revenues and profits. As a global family company, KARL STORZ is active worldwide to support and consult customers around the globe. Across all continents, KARL STORZ is represented by more than 70 KARL STORZ subsidiaries in over 40 countries. Committed staff members at our production, sales, and marketing companies ensure optimal customer and market support worldwide.

About the Company

Since its beginnings in 1945, the KARL STORZ family company has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices. We are no giant on an international scale but a leader in the things that matter creativity, flexibility, and expertise. Our range of endoscopic instruments for human medicine and veterinary medicine now includes more than 15,000 products. The most recent KARL STORZ developments are in digital documentation systems and comprehensive operating room concepts. As a system supplier, the company combines its expertise in endoscopy with software solutions to achieve integration in the operating room and to support clinical process and resource management. In Karl Storz, we enable our healthcare partners to perform at their very best every day to improve patients' lives around the world. As an independent family-owned company, we continuously think in generations instead of quarters. We are a recognized leader in high-quality and innovative solutions that create unique value for our customers. Based on our success we sustainably increase revenues and profits. As a global family company, KARL STORZ is active worldwide to support and consult customers around the globe. Across all continents, KARL STORZ is represented by more than 70 KARL STORZ subsidiaries in over 40 countries. Committed staff members at our production, sales, and marketing companies ensure optimal customer and market support worldwide.

About the role

The main purpose is to focus on Servicing and repair of instruments and equipment, Installation, servicing and repair of operating theatres/OR1 theatres.

Tasks and Responsibilities

• Diagnosis and assessment of equipment and instruments.
• Technical installations in operating theatres.
• Technical support in the workshop, where organisational requirements dictate.
• Repairs to electromedical equipment / equipment upgrades / carrying out ‘Stay Ready’ checks.
• Assembly of towers.
• Carrying out preventive maintenance on equipment and instruments.
• Training and technical support for customers/users and the sales department.
• Preparing the activity reports required by the tools in use at any given time and carrying out other administrative tasks specific to the role.

Qualifications

• Engineering degree or vocational training in electromedicine.
• 2-3 years of experience in Service positions.
• Desireable background in Medical Devices companies.

Skills, qualities, and attributes

• Good English in verbal and written communication skills.
• Experience with SAP and AutoCAD would be an advantage.

Good IT Skills Are Required

Flexibility within the role is essential as the role.

What we offer?

• Competitive salary
• Performance bonus
• Digital Tools (Laptop, iPad and mobile phone)
• Life and Health insurance
• Company car

Karl Storz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees